What are the responsibilities and job description for the L2 Hardware Support Technician position at iTech US, Inc.?
L2 Hardware Support Technician
Austin, TX
12 months
The candidate needs to be at the office in Texas, Austin from time to time to collaborate with the team; frequent short trips across US
Primary skill: End-user IT Support (L2 support/maintenance), Electro-mechanical systems, Hardware, Mechanical Engineering Basics, Networks basics
Requirements:
Solid knowledge and hands-on experience in support and maintenance of electrical devices
Ability to read and analyze technical documentation, including electrical schematics and mechanical drawings
Main Responsibilities:
Collaborate closely with the key engineer located at the client’s office in Austin, Texas, to help customers to install, tune and troubleshoot their issues in the field
Read, interpret, and analyze technical documentation and devices manuals
Its a just support and maintenance
Education : At least a bachelor’s degree (or equivalent experience) in Computer Science, Software Engineering, Electronics Engineering, Information Systems, or a closely related field is required for the project