What are the responsibilities and job description for the Business Analyst (287) position at iTech AG?
Overview
iTech AG is looking for a Business Analyst. The BA will be responsible for business process reengineering including the distillation of customer ideas into both as-is and to-be workflows and process recommendations and delivering ideas and recommendations as well as achieving buy-in for the fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.
Responsibilities:
- Responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations.
- Work with customers or end users to gather requirements and document issues including leadership in small or medium-sized groups.
- Deliver ideas and recommendations as well as to achieve buy-in for a fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.
- Rethink existing processes to deliver more value to the customer.
- Support the review of "strategic demands" which identifies and documents the future capabilities required to enact the agency’s vision and mission.
- Responsible for documenting the business processes alignment with the IT modernization efforts.
- Develop government deliverables regularly including As-Is and To-Be process maps in Visio using standard Business Process Model and Notation (BPMN).
- Synthesize ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives including PowerPoint and Word business cases.
- Elicit Business Requirements, writing user stories, and producing Business Cases.
- Work with IT management, product owners, and business stakeholders to deliver solutions that meet the needs of the business.
- Responsible for helping the government transition from outdated and under-utilized processes and technologies to high-volume transactional processes in a paperless future state, through multiple product offerings including demand management, case management, document management, and data exchanges.
- Perform other duties as assigned.
Qualifications:
- 4 years with demonstrable experience working with customers or end users to gather requirements and document issues including leadership.
- 3 years of experience gathering and creating Business Requirements, Lean Business Cases, and Functional Requirement documents; researching and documenting Analysis of Alternatives.
- 3 years of experience facilitating business stakeholder meetings and JAD sessions; engagement with technical teams on requirements.
- 2 years of experience mapping business processes (BPMN); creating As-Is and To-Be process maps.
- Strong interpersonal skills with a proven track record of providing excellent customer service.
- Experience supporting Federal government programs.
- Excellent writing and communication skills with attention to detail.
- Advanced Microsoft Visio, Word, Excel, and PowerPoint knowledge and skills.
Education and Certifications:
- Bachelor’s degree in business administration, IT, or a related field.
Preferred qualifications:
- Lean Six Sigma experience and certification.
- Experience working in an Agile team or SAFe environment.
- Scaled Agile (SAFe), ScrumMaster, or Product Owner certification(s).
Clearance:
- Pursuant to a government contract, this position requires U.S. Citizenship.
- Must be able to obtain and maintain a Public Trust.
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to hr@itechag.com. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.