Demo

AI Automation engineer/Data Analyst

ITCON Services
Nashville, TN Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 7/19/2026
Seeking a forward-thinking Automation & Data Analyst to join the "Integration and Automation Cell" at the National Coordination Center (NCC). This is not a backend reporting role; you will be the architect of efficiency for a 24/7/365 federal law enforcement mission.

Your goal is to reduce the "Non-Detained National Docket" by replacing manual processes with smart automation. You will build the logic that transforms static database records into actionable enforcement packages for ICE Officers.

Key Responsibilities2. Data Analysis & Actionable Insights3. Tool Development & Continuous ImprovementRequired QualificationsPreferred Qualifications

  • Process Automation & Workflow Engineering
  • Docket Reduction Strategy: Develop and implement automation strategies to streamline case management for over 7 million non-detained cases.
  • Automated Case Review: Design workflows that automatically identify cases nearing the end of the immigration lifecycle and flag them for expedited review, replacing manual file dredging with algorithmic targeting.
  • System Integration: Support the automation of updates to federal systems (EARM), ensuring that critical data points—like criminality changes or final order status—are updated within strict 5-to-10-day operational windows.
  • Predictive Modeling: Create data models to identify high-priority cases based on risk factors, criminality, and public safety threats.
  • Operational Reporting: Generate actionable insights and ad-hoc analysis for ICE Headquarters, converting raw call center metrics into strategic intelligence.
  • Visualization: Design executive-level dashboards using Tableau, Power Pivot, and Excel to visualize trends, patterns, and linkages in criminal alien data.
  • Bot & Script Deployment: Customize automation tools to streamline data collection and reporting, monitoring their reliability to ensure productivity, accuracy, and timeliness.
  • Civil Fines & Bonds: Architect the data logic required to generate minimum daily quotas (500 ) of actionable civil fine packets and track immigration bond lifecycles.
  • Citizenship: Must be a United States Citizen.
  • Experience: 3-5 years of experience in data analytics, process automation, or business intelligence.
  • Technical Stack: Advanced proficiency in Microsoft SQL, Excel (VBA/Macros), Access, and visualization tools like Tableau or Power BI.
  • Analytical Mindset: Proven ability to formulate and define system scope and translate complex business needs into technical system specifications.
  • Communication: Ability to present complex data clearly to non-technical law enforcement leadership.
  • Experience with ServiceNow or similar low-code/no-code workflow platforms.
  • Familiarity with federal datasets (e.g., NCIC, EARM, ACRIMe) or similar law enforcement case management systems.
  • Experience with Robotic Process Automation (RPA) concepts or implementation.

Salary.com Estimation for AI Automation engineer/Data Analyst in Nashville, TN
$75,191 to $97,332
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ITCON Services

  • ITCON Services Vienna, VA
  • We are seeking a detail-oriented and experienced Program Management Operations and Pricing Manager to join our Finance and Accounting team. Key Responsibil... more
  • 10 Days Ago

  • ITCON Services Nashville, TN
  • ITCON is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call cent... more
  • 13 Days Ago

  • ITCON Services Nashville, TN
  • ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center fa... more
  • 13 Days Ago

  • ITCON Services Tysons, VA
  • ITCON Services is seeking to hire a motivated and knowledgeable Sr. Systems Engineer (Sr. Linux Systems/Azure Cloud Engineer) to join our team. Location: T... more
  • 14 Days Ago


Not the job you're looking for? Here are some other AI Automation engineer/Data Analyst jobs in the Nashville, TN area that may be a better fit.

  • JR Automation Nashville, TN
  • Job Description The Opportunity: JR Automation, a Hitachi Group Company , is driven to deliver customer success worldwide. We provide intelligent automated... more
  • 16 Days Ago

  • Thread Bank Nashville, TN
  • Description Who We Are Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solut... more
  • 11 Days Ago

AI Assistant is available now!

Feel free to start your new journey!