What are the responsibilities and job description for the Trade Show Event Manager (Account Manager) position at ITC?
Job Title: Trade Show Event Manager (Account Manager) Department: Account Management Reports To: Manager of Exhibit Development
Position Summary: As a trade show Account Manager, you will be the key liaison between our trade show and event clients, Account Executives (AEs), internal teams, and external subcontractors, ensuring seamless communication and project execution. Your role is pivotal in supporting our AEs by overseeing all aspects of the trade show process, including client communication, guiding the design and fabrication process, managing logistics and trucking, coordinating show services, and leading internal and external teams to deliver exceptional results.
Key Responsibilities:
· Serve as the main client liaison, providing clear, timely, and professional communication throughout the project lifecycle.
· Develop detailed project timelines and oversee all logistical planning, including shipping, trucking, installation, dismantling, and storage.
· Coordinate and manage all show services, such as electrical, rigging, internet, and labor orders, ensuring compliance with show regulations and deadlines.
· Create and manage budgets, vendor quotes, purchase orders, and invoicing to ensure projects are delivered on time and within budget.
· Lead pre-show meetings and post-show debriefs with clients and internal teams to continuously improve processes and deliverables.
· Work collaboratively with warehouse, design/fabrication, and on-site teams to ensure quality standards and project specifications are met.
Qualifications:
· 3–5 years of experience in trade show or event management, preferably in a production or fabrication environment.
· Strong knowledge of trade show logistics, regulations, and best practices.
· Excellent client-facing communication and relationship-building skills.
· Proven ability to manage multiple projects simultaneously under tight deadlines.
· Exceptional organizational skills with keen attention to detail.
· Proficiency in Microsoft Office Suite; experience with project management software a plus.
· Occasional travel on site for projects-10-20%
Key Attributes:
· Proactive problem-solver with a solutions-focused mindset.
· Team player with a collaborative spirit and positive attitude.
· Strong leadership and coordination abilities to drive teams toward shared goals.
· Flexible and adaptable to changing client needs and project scopes.
About ITC: ITC is a leading production company specializing in the design, fabrication, and management of standout trade show exhibits, business meetings and events nationwide. We partner with clients to bring their brands to life through strategic planning, exceptional design, and flawless execution.