What are the responsibilities and job description for the IT Support Engineer L1 position at ITAZON TECH?
Company Overview: ITAZON TECH is a global IT service provider based in Modena, Italy and we provide IT services to our clients all across Europe & USA.
We are looking for experienced IT Support Engineers (L1) for a one year project at our client's site for only two required days visits.
Project Details
Location: Wythevilee, Verginia
Contract Duration: 1 Year Possible Extension
Engineers Required: 1–2 Engineers per Site
Working Days: Every Tuesday & Thursday (Full Day)
Language Requirement: Fluent English
Scope of Work
- Desktop Support – Level 1
- Face-to-Face Customer Support
- Server Room Physical Installation & Hands-on Support
Required Skills
- PC & Laptop Installation
- Active Directory Administration
- Hardware & Software Installation
- Experience with ITSM/Ticketing Tools
- IT Asset Management
- LAN / WAN / Wi-Fi Troubleshooting
- Microsoft 365 & Outlook Support
- Network Printer Troubleshooting
- VIP User Support
- Rack & Stack Activities
- Remote Hands Support
- Basic Structured Cabling Knowledge
Note: This role also requires some on-demand (dispatch) visits for other days depending upon client's requirement.
Pay: $150.00 - $200.00 per day
Work Location: In person
Salary : $150 - $200