What are the responsibilities and job description for the Shop Foreman position at iTA Truck Sales & Service LLC?
Essential Functions & Responsibilities:
- Work alongside our Service Advisor to greet customers, write repair orders, and estimate the costs of repairs within set guidelines.
- Work alongside our Service Advisor to manage the Technicians and schedule repairs to maximize work efficiency and quality of work performed.
- Work with customers on scheduling repairs in the shop.
- Check and review work in process and follow-up for completion as scheduled while exceeding the customer’s expectations.
- Inspect and, if necessary, road test vehicles upon completion of work to ensure quality of repairs are properly performed. (CDL required to road test)
- Manage daily activities of truck maintenance operation to ensure proper performance, repair, and safety of all truck equipment.
- Organize daily work and assign to shop mechanics.
- Review work completed to ensure compliance with company quality requirements.
- Hiring/recruiting qualified shop staff.
- Enforce all health and safety policies of the company.
- Record keeping, filing, and GPS tracking.
- Maintain Driver Vehicle Inspection Program.
Required Knowledge, Skills, and Abilities
- Maintenance experience requested but not required.
- Demonstrated leadership skills.
- Detailed knowledge of shop industry.
- Work well within a team.
- Strong customer service and interpersonal skills.
- Solid analytical and problem-solving abilities.
- Demonstrated awareness of all health and safety protocols.
- Manage time efficiently.
- Effective multi-tasking.
- Attention to detail.
- Strong organizational skills.
- Basic computer skills.
- Able to read, interpret, and compose work orders.
iTA Offers:
- A robust, affordable and competitive health insurance package;
- Voluntary benefits, short term disability, long term disability, dental, vision, and Life;
- AFLAC voluntary benefits;
- 401k.