What are the responsibilities and job description for the Leisure Travel Specialist position at ITA Group Inc?
POSITION DESCRIPTION
The Leisure Travel Specialist handles the airline and hotel reservations, car rentals, rail tickets and other requested products for leisure travelers.
POSITION REQUIREMENTS
- Minimum of two years retail travel agency experience; Apollo experience preferred.
- Ability to sell hotel, car, rail or other related travel products. Knowledge of tour companies and cruise lines.
- Knowledge of peak leisure travel destinations.
- Knowledge of cruises and escorted tours.
- Excellent organizational and time management skills.
- Ability to handle multiple priorities.
- Excellent interpersonal skills with the ability to work effectively within a team environment.
- Basic knowledge of sales and marketing.
- Ability to interact professionally and positively with varying groups of internal and external customers.
- Excellent written and verbal communication skills.
- Basic knowledge of computer office systems such as Excel, Word and Outlook.
- Ability to adapt to change.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
ABOUT ITA GROUP
ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.