What are the responsibilities and job description for the AI Engineer position at IT360 Inc?
Job Title: AI Engineer
Location: Peoria, IL
Work Environment: IN-OFFICE ONLY (Peoria, IL) Not a remote or hybrid position.
Job Type: Full-Time
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About the Role
IT360, Inc. is seeking a highly skilled and innovative AI Engineer to join our growing team. This strategic, client-facing role is responsible for designing, developing, and leading deployment of AI-driven solutions and automations that address complex business challenges for both internal operations and external clients. You’ll work with a variety of machine learning, automations, and scripting technologies to deliver intelligent, secure, and scalable solutions tailored to client needs.
Key Responsibilities
- Design and develop scalable AI/ML models to solve real-world problems across various domains.
- Collaborate with clients to identify AI opportunities and define solution requirements.
- Build and maintain end-to-end machine learning pipelines, from data ingestion and preprocessing to model training, evaluation, and deployment.
- Integrate AI solutions into existing systems and platforms, ensuring performance, reliability, and scalability.
- Monitor and improve the performance of deployed models through continuous evaluation and retraining.
- Stay current with the latest advancements in AI/ML research and tools, and apply them to enhance solution effectiveness.
- Document processes, models, and systems to ensure transparency and reproducibility.
- Design and implement automations to streamline internal workflows and enhance client-facing services.
Additional Duties
- Collaborate with cross-functional teams to ensure seamless solution delivery.
- Provide high-quality customer service and maintain strong client relationships.
- Understand client business needs and align technology solutions accordingly.
- Accurately track time, tasks, and expenses in the ticketing system.
- Participate in customer interviews, feedback loops, and solution ideation.
Required Qualifications
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field — or equivalent experience (e.g., GitHub projects, personal portfolio).
- Strong programming skills in Python (preferred), Java, or C .
- Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
- Proficiency in data manipulation and analysis using Pandas, NumPy, and SQL.
- Experience with cloud platforms (AWS, Azure, Google Cloud, OpenAI) and MLOps tools.
- Solid understanding of algorithms, data structures, and software engineering principles.
- Ability to work independently and collaboratively, with a strong sense of ownership and self-management.
- Familiarity with NLP, computer vision, reinforcement learning, and large language models (LLMs).
- Knowledge of data privacy, model interpretability, and ethical AI practices.
- Contributions to open-source AI projects or published research are a plus.
Skills & Technologies
- Scripting & Automation: PowerShell, Python (Jinja), Power Automate, REWST, Zapier
- APIs: REST (required), SOAP (optional), OpenAPI spec, Postman
- AI Techniques: Retrieval-Augmented Generation (RAG), AI scoring (Model Performance Metrics), reinforcement learning
- LLM Platforms: OpenAI, Claude, Gemini
- Microsoft 365 Stack: CoPilot, Power Automate, Function Apps, Email integrations
- Cloud & Serverless: Azure Function Apps
Benefits (subject to eligibility and length of employment)
- Health insurance allowance up to $400/month
- Employer-paid group life insurance policy valued at $100,000
- 3% employer match on retirement savings plan
- Aflac individual accident insurance
- High-speed internet reimbursement up to $40/month
- $40/month cellular phone allowance
- 8 paid holidays annually
- Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service
- Access to Safe Ride Home Program (Uber ridesharing)