What are the responsibilities and job description for the Document Manager and Proposal Writer position at iT1?
iT1, a leading national technology solutions provider headquartered in Tempe, Arizona, is seeking a skilled and experienced Document Manager and Proposal Writer to join our growing team. Recognized as one of Arizona’s Best Places to Work for more than a decade, iT1 is committed to excellence, collaboration, and employee growth.
In this role, the Document Manager and Proposal Writer will support revenue growth through the creation, management, and execution of high‑quality proposals, contracts, and business documentation. This position plays a critical role in responding to commercial and federal RFPs/RFQs, managing the end‑to‑end contract lifecycle, and ensuring alignment across sales, legal, and operations.
Proposal & RFP Management
- Lead the end-to-end development of responses to RFPs, RFQs, RFIs, and other bid requests (commercial and federal).
- Collaborate with sales, engineering, legal, and leadership to gather content and ensure accurate, compelling responses.
- Maintain and continuously improve a proposal content library (templates, boilerplate, case studies, resumes, etc.).
- Ensure all submissions meet compliance requirements, deadlines, and formatting standards.
- Tailor messaging to align with customer requirements, evaluation criteria, and iT1 value propositions.
Document & Contract Lifecycle Management
- Own the contract lifecycle process from draft through execution and renewal.
- Coordinate and manage redline reviews between internal stakeholders and external parties.
- Track contract status, approvals, and execution timelines.
- Ensure proper version control, document storage, and audit readiness.
- Partner with legal and sales leadership to mitigate risk and ensure compliance.
CRM & Systems Management
- Maintain accurate and up-to-date records in CRM (e.g., Salesforce) for proposals, contracts, and opportunities.
- Track key milestones such as submission dates, contract execution, and renewal timelines.
- Generate reports and dashboards related to pipeline support, proposal activity, and contract status.
Process Optimization & Governance
- Develop and document standard operating procedures (SOPs) for proposal and contract workflows.
- Identify opportunities to improve efficiency, turnaround time, and win rates.
- Ensure compliance with ISO 9001:2015 as it pertains to document management
Qualifications
Required
- 3–7 years of experience in proposal writing, contract management, or document management.
- Proven experience responding to RFPs/RFQs, including complex and deadline-driven submissions.
- Strong writing, editing, and proofreading skills with high attention to detail.
- Experience coordinating cross-functional teams (sales, legal, technical).
- Familiarity with CRM systems (Salesforce preferred) and document management tools.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
Preferred
- Experience with federal/government contracting and compliance requirements.
- Knowledge of IT solutions, VAR/reseller environments, or technology services.
- Familiarity with tools such as Salesforce, Linksquares, DocuSign, or similar platforms.
- Understanding of contract terms, redlining, and negotiation processes.
- Familiarity with ISO standards and regulatory frameworks.
- Experience with project management methodologies.
Physical Demands:
- Sit at a computer for 8 hours per day
- Keyboarding for 8 hours per day
- Near Vision (working with small objects or reading small print)
- Speaking (communicating information to clients / coworkers)
- Hearing Requirements (In person speech, telephone, other sounds)
Job Location:
- Remote if located outside of a reasonable commute.
- Hybrid if local to the Tempe/Phoenix, Arizona area.
- Medical, dental, and vision benefits with highly subsidized premiums
- Two weeks accrued paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
- 401(k) Plan with employer match
- Onsite Fitness Center
- Onsite Monthly Massages
*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.