What are the responsibilities and job description for the Network/Desktop Field Technician position at IT Support and MSP?
Desktop/Networking Technician (Metro NYC and Long Island)compensation: $65K-$75K depending on experienceemployment type: full-timeMSP serving metro-area seeks full-time Network/Server/Desktop Technicians to provide remote & onsite support from our Brooklyn office, for a wide variety of clients and systems. Candidates must have experience working effectively with clients, have excellent troubleshooting and communication skills. The position will be exposed to many different environments/systems, providing ample opportunities for growth and experience.Email resume to with salary history, references and salary requirements. Positions include generous sick/annual benefits, and salary commensurate with experience. Hiring firm is an equal opportunity employer.Typical tasks include:Installing and maintaining Windows servers, Windows/MAC computers, and Network/Internet infrastructureInstalling and maintaining software applications (MSOffice, QB...), Office365 Email, server/desktop security toolsInstalling and maintaining SonicWALL Firewalls, VPN connections, managed switches/routersConfiguring and monitoring local and cloud backup systems (AWS, SharePoint/OneDrive, Backup Exec, Carbonite, Acronis)Job Requirements:Must be organized, attentive, able to communicate clearly and effectively, have excellent troubleshooting skills and experience with a broad range of systems and products.Must have a valid drivers license and be able to bring an automobile daily to use for local travel to client sites -- expenses reimbursed.Must have at least three years paid experience providing similar services.Must have experience installing and maintaining: Windows Server 2012/2016/2019/2022, Windows 10/11, Active Directory, SATA/SAS storage w/RAID, Cat 6 cabling and testing.Preferred Skills/Experience:Microsoft MCSA/MCSE certifications or equivalentExperience managing Veritas Backup Exec, Carbonite and Acronis backup applicationsExperience installing/configuring SonicWALL firewalls/routersExperience installing/configuring Eset NOD32 and Malwarebytes/Threatdown security productsExperience installing/configuring HP Proliant Servers, MAC computersExperience installing/configuring QuickBooks multi-user desktopExperience installing/crimping/terminating/testing CAT 6 network cabling Company DescriptionNYC based MSP servicing metro area small business firms since 1980.
Salary : $65,000 - $75,000