What are the responsibilities and job description for the Server Administrator position at It Outlet, Inc?
Position Overview
We’re looking for a skilled and motivated Server Administrator to support and manage infrastructure across our Managed Services (MSP) client base. This role is hands-on and fast-paced, working closely with our MSP team and directly with customers to design, build, and support virtual environments.
You’ll play a key role in augmenting client IT teams, helping architect reliable systems while also being the one who keeps them running when it counts.
Key Responsibilities
- Administer and support Microsoft Entra ID (Azure AD) environments
- Manage and maintain Microsoft 365 / Office 365 tenants (Exchange, SharePoint, Teams)
- Deploy, monitor, and troubleshoot Veeam backup and disaster recovery solutions
- Manage and support virtualization platforms including VMware and Proxmox
- Design and build virtual environments for MSP customers, including compute, storage, and networking
- Work closely with internal MSP teams and clients to augment existing IT staff and infrastructure
- Configure and manage server and storage solutions (SAN/NAS, local and hybrid storage)
- Perform server provisioning, patching, upgrades, and lifecycle management
- Monitor system performance and proactively address issues before they impact clients
- Respond to escalated support tickets and infrastructure-related incidents
- Assist with migrations (on-prem to cloud, tenant-to-tenant, virtualization platform transitions)
- Implement and maintain security best practices across all environments
- Document systems, processes, and client environments clearly and consistently
Qualifications
- 3 years of experience in system or server administration (MSP experience preferred)
- Strong experience with:
- Microsoft Entra ID / Azure AD
- Microsoft 365 administration
- Veeam Backup & Replication
- VMware (vSphere, ESXi)
- Proxmox (preferred or willingness to learn)
- Experience designing and deploying virtualized environments
- Hands-on experience with server storage technologies (SAN, NAS, RAID, hybrid/cloud storage)
- Solid understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls)
- Experience working in multi-tenant environments
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple priorities across different clients
Preferred Certifications (Not Required)
- Microsoft Certified: Azure Administrator Associate
- VMware VCP
- Veeam Certified Engineer (VMCE)
What Success Looks Like
- Virtual environments are built right the first time and scale with client needs
- Storage and backups are reliable, tested, and recoverable
- Clients see you as an extension of their internal IT team
- Issues are solved before they turn into outages
- Documentation is clean and usable across the team
Why IT Outlet
- Work across a wide variety of environments and technologies
- Be part of a growing MSP with real impact on client success
- Opportunities to expand skills in cloud, virtualization, and infrastructure design
- Team culture that values ownership, accountability, and execution
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $70,000 - $90,000