What are the responsibilities and job description for the Desktop Support Technician position at IT INNOVA SOLUTIONS LLC?
IT Innova Solutions LLC is a professional IT services company providing skilled engineers and tailored support to businesses of all sizes. We offer services such as desktop support, network management, remote IT assistance, and on-site staffing of certified IT professionals. Our team is adept at managing complex IT environments across various industries, ensuring seamless operations, enhanced security, and minimal downtime. With an emphasis on reliability and customer satisfaction, we deliver scalable and cost-effective IT solutions both locally and globally.
This is a contract on-site role for a Desktop Support Technician located in Columbus, MS. The Desktop Support Technician will be responsible for providing technical support and assistance to end-users, including troubleshooting hardware and software issues, repairing desktop computers, and providing printer support. Day-to-day tasks involve responding to technical queries, diagnosing problems, and ensuring minimal disruption to the daily operations.
- Experience with Desktop Computers and Computer Repair
- Strong Technical Support and Troubleshooting skills
- Proficiency in Printer Support
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Previous experience in the IT industry is a plus
- Relevant certifications in IT support or related fields