What are the responsibilities and job description for the Information Technology Field Technician position at IT Haven?
Company Description
IT Haven is a Managed Service company that provides multiple solutions to businesses in Western Pennsylvania and Columbia Basin, including Kennewick, WA. The company offers safe and secure data management services and is committed to making businesses more efficient.
This is a full-time hybrid role as an Information Technology Field Technician located in Pittsburgh, PA, with some flexibility for remote work. The Field Technician will be responsible for providing technical support, troubleshooting and repair of desktop computers and printers.
- Experience in Technical Support, Desktop Computers, Printer Support, and Troubleshooting
- Experience in Computer Repair
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and remotely
- Knowledge of networking and security protocols is a plus
- Associates or Bachelor's degree in Computer Science or related field is preferred