What are the responsibilities and job description for the Tax Operations Analyst position at IT FACE Inc.?
Position Summary*
Global Tax Services supports clients with complex international tax relief processes related to ADR and ordinary securities. The role will support both Relief at Source and Reclaim Operations, ensuring accurate documentation, timely execution, and strong operational controls.
* Key Responsibilities*
Review client eligibility and documentation for reduced withholding tax treatment
Prepare, validate, and track market-specific tax forms and supporting documents
Monitor income events, market deadlines, and custodian requirements
Support client onboarding documentation
Handle urgent documentation requests and eligibility validations
Review and validate tax reclaim eligibility after income payments
Prepare, submit, and monitor reclaim packages
Coordinate certificates of residency, tax forms, and required documentation
Track reclaims through filing, payment, rejection, resubmission, or closure
Research and resolve reclaim rejections and identify root causes
Coordinate with clients, custodians, tax authorities, and internal stakeholders
Maintain accurate records and audit-ready documentation
* Required Skills & Experience*
1–2 years of relevant experience
Experience working on Tax Relief at Source and Tax Reclaim
Knowledge/experience with Custody Operations / Securities Operations
Understanding of withholding tax, ADRs, ordinary securities, and Double Taxation Treaties preferred
Strong attention to detail and documentation skills
Ability to manage multiple deadlines in a fast-paced operational environment
Strong written and verbal communication skills
Good problem-solving, follow-up, and stakeholder management skills