Production Coordinator

Description

POSITION SUMMARY

The Production Coordinator plays a vital role in the successful execution of our in-person and virtual events, website design and updates, and related division initiatives. This role supports the production and programming team in managing project timelines, coordinating various event facets, and ensuring a seamless experience for attendees, speakers, and volunteers, and provides general administrative and project support across the division as needed. The Production Coordinator will contribute to all stages of event production, from planning to post-event analysis, while also assisting with departmental initiatives and cross-functional projects.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Project Coordination & Execution:

• Assists with the overall project management and execution of tasks related to in-person and virtual events, including large-scale initiatives like the ISTE ASCD conference and other smaller events.
• Supports in developing and maintaining project timelines, schedules, and budgets for events.
• Help coordinate speakers, creative content, and technical aspects, working closely with internal staff and associated contractors.
• Supports division leadership with special projects related to event programming, event logistics, and member engagement.

Platform, Website & Technical Support:

• Assists in the research and evaluation of virtual event platforms and support services.
• Supports the technical setup and testing of virtual event platforms, ensuring smooth operations during live events.
• Collaborates with internal web and technical teams to address any platform-related issues or enhancements.
• Assists cross-department efforts in developing website copy and contributing to website design for event marketing.

Communication & Stakeholder Management:

• Assists in managing attendee, volunteer, and speaker communications, ensuring they are timely, accurate, and engaging.
• Serves as a liaison with various internal teams (e.g., website, marketing, registration, and program teams) to ensure cohesive in-person and virtual event planning and execution.
• Supports the coordination of on-site staffing, volunteers, and customer service for in-person and virtual event components.

Post-Event Support & Analysis:

• Assists in gathering feedback from contributing team members’ post-event.
• Supports the collection and initial analysis of event data and results.
• Contributes to discussions and recommendations for future changes, enhancements, and modifications to in-person and virtual event models.

SALARY RANGE: $55,000.00 TO $60,000.00

PRIORITY WILL BE PROVIDED TO CANDIDATES LIVING IN THE DC METRO AREA (MD, DC, or Northern VA); you will be REQUIRED to come into the Arlington, VA office one day per week.

Qualifications

Knowledge

• A four-year college degree in a relevant field of study is preferred.
• Familiarity with event programming and virtual event platforms/technologies is a plus.
• Basic understanding of event planning principles.

Skills and Abilities

• Excellent organizational and project coordination skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in common office software (e.g., Google Docs, Microsoft Office, Slack).
• Ability to work collaboratively within a team environment.
• Problem-solving aptitude with a proactive approach.
• Ability to provide excellent customer service to internal and external stakeholders.

Experience

• 2 years of experience in event coordination, administrative support, or a related field, preferably with exposure to virtual events.

WORK ENVIRONMENT 

• Normal demands associated with a deadline-driven environment.
• Daily contact with external customers, vendors, colleagues, associates, supervisors, and staff at all levels of the organization.

PHYSICAL DEMANDS

• Ability to remain at a desk for extended periods.
• Ability to communicate and exchange information with others.
• Ability to perceive and inspect records in a document management system.
• Ability to operate general office equipment.
• Ability to set up, adjust, assemble, control, test, and operate equipment onsite.
• Ability to travel to off-site meetings up to 10% of the time.
• Ability to lift, carry, move, or position objects or materials weighing up to 50 pounds.

Salary : $55,000