What are the responsibilities and job description for the Inside Sales Specialist position at ISTC Corp.?
ISTC Corp. is a leading distributor specializing in IT and Connectivity, Video Surveillance, Intrusion, Access Control, Automation, Detection, and Suppression solutions. For over 25 years, the company has provided innovative products and comprehensive services, including consulting, system design, project management, technical support, and ongoing training, to clients across Latin America and the Caribbean. With a strong presence across the region, ISTC has offices in Miami, Mexico, Colombia, Panama, Chile, and Peru, along with sales executives in Costa Rica, Ecuador, Buenos Aires, and Brazil. ISTC Corp. focuses on building lasting client relationships by delivering tailored, high-quality solutions to meet diverse industrial needs.
This is a full-time on-site role based in Miami, FL, for an Inside Sales Specialist. The Inside Sales Specialist will be responsible for developing and maintaining relationships with clients, generating leads, and meeting sales targets. Key responsibilities include responding to customer inquiries, understanding client needs, providing product information, and delivering exceptional customer service to ensure satisfaction. Additionally, the role includes tracking sales activity, preparing reports, and collaborating with cross-functional teams to drive business growth.
- Proficiency in Inside Sales and Lead Generation
- Strong Communication and Customer Service skills
- Experience in building and maintaining Customer Satisfaction
- Proven ability to meet sales targets and generate business growth
- Problem-solving skills and a detail-oriented approach to client needs
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred
- Familiarity with IT, video surveillance, or connectivity solutions is a plus
- Fluency in both English and Spanish is highly desirable