Mailroom Customer Service Specialist

Overview

Job Summary:

We are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.

Responsibilities:

• Deliver mail and packages to various departments within the office building on foot
• Process outbound FedEx and UPS shipments, including preparing shipping labels and packaging materials
• Sort and distribute incoming mail and packages
• Maintain a clean and organized mailroom area
• Provide excellent customer service to employees and respond to mail-related inquiries
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent required
• No prior experience required, but previous mailroom or customer service experience is a plus
• Ability to lift up to 25 pounds and walk long distances within the office building
• Excellent customer service skills and ability to interact with employees at all levels
• Reliable and punctual with a strong work ethic
• Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

• Free parking on site
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive work environment

What We Offer:

• Competitive hourly rate - $13 - $15/hr
• Opportunities for professional growth and development
• A positive and inclusive work environment

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Responsibilities

This direct hire role Mail Delivery - Full-Time. Hours will range within M-F 7:00AM- 6:00PM.

• Deliver mail and packages on foot to various departments within the office building
• Process outbound FedEx and UPS shipments
• Provide excellent customer service to employees
• Maintain a clean and organized mailroom area
• No prior experience required, but reliability and strong customer service skills are a must
• Free parking on site and competitive hourly rate
• Opportunity to work with a dynamic and growing company in a collaborative and supportive environment

Qualifications

Job Requirements:

• Must have access to reliable transportation 
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Professional appearance and demeanor
• Windows environment PC skills
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds
• Must be able to pass a drug screening and background checks

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Salary : $13 - $15