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Mail Services Clerk

IST Management Services
Augusta, GA Full Time
POSTED ON 8/18/2025 CLOSED ON 11/5/2025

What are the responsibilities and job description for the Mail Services Clerk position at IST Management Services?

Overview

Overview:

IST Management is seeking a professional, customer service focused Mail Services Clerk to join our prestigious Augusta, Georgia team! The Mail Clerk is responsible for delivering mail-UPS-FedEx packages, processing mail, driving courier van around campus to drop off and pick up mail/packages. Ideal candidates will have the ability to interact with clients confidently, have mail handling experience, valid driver's license to drive courier van and possess excellent communication abilities, and have excellent customer service skills, and are ready to grow in their professional career. 

 

Benefits Include: Paid Time Off, Paid Holidays, Medical, Dental, Vision, STD, LTD, Life, and 401K

 

Location: Augusta, GA 

 

Hourly Compensation: $15.00-$15.00 based on experience.  Bonus opportunities available!!

 

Hours: Monday through Friday 8:00am - 5:00pm  - NO WEEKENDS AND PAID HOLIDAYS

 

Who We Are:

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S.

 

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

 

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

 

Responsibilities

The Mail Clerk is responsible for supporting the office services team and process/delivery all mail throughout the hospital  and have great customer service skills, mail & shipping/copy experience, and have the ability to work well in a fast-paced environment.

  • Process all incoming USPS mail
  • Create lables for USPS packages to be sent out each day
  • On occasion, drive courier van and drop off/pick up mail packages so must have valid-clean DL
  • Work well in a Team environment
  • Have excellent customer service skills
  • Be reliable and have excellent attendance
  • Able to lift at least 55lbs
  • Professional appearance and demeanor; Keyboarding and Windows environment PC skills 
  • Comfortable being on your feet 5 hours a day
  • Have a great personality and be able to have fun each day

Qualifications

Consider a new career today as a Site Supervisor with IST Management Services, the fastest-growing, national, facilities management company in the industry. 

  • Must have access to reliable transportation 
  • High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
  • Mail experience, Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor; Keyboarding and windows environment PC skills 
  • Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • A valid drivers license and reliable transportation to and from work
  • Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

 

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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