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Mail and Shipping/Receiving Associate

IST Management Services
San Francisco, CA Full Time
POSTED ON 2/5/2026 CLOSED ON 4/6/2026

What are the responsibilities and job description for the Mail and Shipping/Receiving Associate position at IST Management Services?

Overview

Consider a new, rewarding career today as a Mail and Shipping/Receiving Associate with IST Management Services! Ideal candidates will have relevant experience in mail operations, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives!

 

Position Details: This direct hire role is full-time, hours operate between Monday - Friday and typically are 7:00am - 5:00pm (occasionally fluctuating due to planned events). Business professional dress code and standards are required.

 

Hourly Compensation: $20.00-23.00 USD per hour, DOE

 

Amenities: New facility - great working environment! 

 

Who We Are

 

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S.

 

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

 

You can check out istmanagement.com for more info on us!

Responsibilities

This is a full-time position performing receiving and mail related services.

  • Mail Operations - Sort incoming mail and handle according to established procedures
  • Receiving Shipments – Receive, process and deliver packages
  • Shipping - Package, processing and arrange pick-up of outgoing packages
  • Facilities Services-Receive and track activity using work order system, move furniture, assemble light furniture, moving of boxes as required, hang pictures as required, office swap outs and perform other related duties
  • Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume environment
  • Adhere to all safety procedures
  • Participate in cross-training
  • Perform other tasks as assigned to uphold client and site needs

Qualifications

Ideal candidates will have relevant experience in mail operations and customer service.

  • Valid drivers' license
  • High school diploma or GED is required
  • Knowledge of Microsoft Office and basic computer and Internet savvy
  • Ability to lift up to 55 pounds on occasion with assistance
  • Standing for long periods of time; significant walking
  • Preferred forklift certification
  • Warehouse experience, computer skills, and customer service skills

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

 

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance.

Salary : $20 - $23

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