What are the responsibilities and job description for the Accounts Receivable Coordinator position at ISS Mechanical?
Join the ISS Team today!!!
ABOUT US : ISS Mechanical is a family owned and operated local mechanical contractor with the mindset that we are here to build futures together. We have been in business for 18 years and have a strong client base in the area. Our strong culture of teamwork, honesty, and consistently delivering a high level of service to our clients is a top priority.
The position:
We’re looking for a detail-oriented and driven AR Coordinator to join our team! In this role, you’ll be responsible for managing high-volume service billing and collections for our busy Service Department. You’ll review, process, and follow up on invoices to ensure accurate and timely billing, and play a key role in maintaining healthy cash flow.
Responsibilities of the AR Coordinator includes:
- Handle daily billing for service work orders with a focus on accuracy and timeliness
- Review and verify billing data to ensure alignment with service documentation and agreements
- Perform proactive follow-ups on outstanding invoices and manage collections communications
- Collaborate with service managers and dispatchers to resolve billing discrepancies
- Conduct proactive collection calls and follow-ups with customers to resolve outstanding balances and maintain positive customer relationships
- Assist other accounting functions (ie job costing, payroll allocation, journal entries, etc)
The entire ISS team works hard to provide the best client service while providing an ideal work environment. We are not perfect, but we work hard daily to improve and excel as a leader in the HVAC industry throughout Central Florida.
Desired Skills:
- Strong knowledge of accounts receivable processes, including service billing and collections (requied)
- Proficiency in ERP or billing systems (experience with SAMPro is a plus)
- Excellent attention to detail and accuracy in data entry and invoice review
- Effective communication skills for interacting with customers and internal teams
- Strong organizational and time management skills to handle high-volume workloads
- Comfortable making collection calls and negotiating payment arrangements
- Proficient in Microsoft Excel and other standard office software