Facilites Planner/Scheduler- Glendale, CA area

ISS Facilities is hiring a Facilities Planner/Scheduler to work near Glendale, CA, zip code 90039.

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly pay rate of $31.45 USD

Key Purpose

The Facilities Panner/Scheduler position is a collaborative supporter and a member of the FM Operations Team, with the objective to provide world class operational service delivery to the client. This position will liaise with the facilities operation, soft services teams and client customers to ensure required resources are identified, planned, estimated, organized, and scheduled prior to execution for efficient utilization of the teams resources. Thus, this position requires a clear communicator, both verbal and written. An organized individual with effective time management skills, who can demonstrate a willingness to learn and adapt. Candidates must have the proven ability to work without direct day to day supervision to orchestrate all efforts and support the team to ensure client receives first class customer experience. In addition this individual will have the responsibility of ensuring applicable business information/work order data is stored and maintained to help support business decisions when needed.

Responsibilities

· Work with Facility Manager to oversee the delivery of maintenance and repair services and other various duties

· Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction

· Assists in the management of the operating budget

· Manages building automation systems, building documentation, the preventive maintenance program and the testing and repair of life safety systems

· Assists in the completion of the building audits

· Reviews and prioritizes requests for work

· Determines activities required for completion of a work order (WO).

· Oversee daily work order review and follow up on work orders to ensure impeccable work order performance and superior customer experience

· Assist the FM in meeting or exceeding Site KPIs; Monitor SLAs monthly to identify potential off track areas and plan corrective actions accordingly

· Recommend continuous quality improvement practices

· Provide quality analysis of customer feedback on an ongoing basis. Develop effective response plans and implement per the plan

· Confers/communicates with work order requesters

· Estimates the labor resources required for completion of a WO, estimates and reviews work order bill of materials, non-stock material purchase requisitions and external resources required for completion of WO

· Determines and arranges any operational safety requirements for the completion of a WO

• Develop monthly/quarterly reporting

· Determines dates and duration to complete WOs

· Works w/ Chief Engineering Manager and helps assign individuals or groups of individuals as required to complete the work

· Coordinates the teamwork schedule to ensure the most effective use of team resources and timely completion of all pre-planned and corrective work

· Coordinates with client representatives to understand their needs and to ensure the work schedule takes account of the downtime windows negotiated with clients, where necessary

· Creates and publishes weekly, monthly and quarterly work schedules and makes them available to team members and client representatives

Qualifications

· Bachelor’s Degree or equivalent work experience

· Minimum 5 years’ experience in either the corporate environment, third party service provider

· Knowledge of accounting and building systems

· High Proficiency with Microsoft Office products

· Excellent interpersonal communications skills are required

· Ability to work alternate schedule - events scheduled after hours may cause work hours to fluctuate for supplier oversight

· Able to interact with all levels of the organization and outside contractors, architects, and engineers

· Strong Organizational and Management Skills

· Excellent verbal and written communication skills, including a proven record in both interpersonal and negotiation skills.

ISS Facility Services is an Affirmative Action and Equal Opportunity Employer that promotes a diverse workplace.

Job Type: Full-time

Pay: From $31.45 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Application Question(s):

• This position is Near Glendale, CA, zip code 90039 (please look up)

Are you able to commute to, and from, this area for work?

Education:

• Bachelor's (Preferred)

Experience:

• Facilities Planner/Scheduler: 5 years (Required)

Work Location: In person