What are the responsibilities and job description for the MRO Procurement Manager position at ISS Facility Services - North America?
MRO Procurement Manager – Integrated Facility Management (IFM)
Lead Strategic Procurement. Drive Innovation. Create Lasting Value.
At ISS, we believe that people make places and that great partnerships begin with exceptional talent. We are seeking a strategic, analytical, and collaborative MRO Procurement Manager to join our North America Supply Chain & Procurement team.
In this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for our clients.
If you thrive in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect, we invite you to build your future with ISS.
What You'll Do
As the MRO Procurement Manager, you will serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness. Oversees the strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces. Responsible for maintaining inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.
Key Responsibilities
What We're Looking For
You Are Someone Who
Is a self-sufficient, results-oriented professional who can work independently, exercise sound judgment, and effectively prioritize responsibilities while maintaining exceptional attention to detail and accountability.
Thinks strategically while executing operationally
Builds trusted supplier partnerships
Solves complex business challenges through data
Leads with integrity and professionalism
Thrives in collaborative, cross-functional environments
Drives innovation and continuous improvement
Delivers high-quality service through standardized execution while keeping the customer experience at the center of every decision
Embraces Change And Inspires Others To Do The Same
Why Join ISS?
At ISS, we create places where people and businesses thrive.
When you join our team, you'll become part of a global organization committed to innovation, sustainability, operational excellence, and delivering exceptional workplace experiences.
We Offer Opportunities To
At ISS, our vision is to connect people and places to make the world work better. We foster an inclusive workplace where innovation, collaboration, and continuous improvement are part of everything we do.
If you're ready to lead strategic sourcing initiatives that shape the future of Integrated Facility Management, we'd love to hear from you.
Apply today and help transform the workplace experience with ISS.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $110000.00 per year - $130000.00 per year Final compensation will be determined based on experience and skills and may vary from the range listed above.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Lead Strategic Procurement. Drive Innovation. Create Lasting Value.
At ISS, we believe that people make places and that great partnerships begin with exceptional talent. We are seeking a strategic, analytical, and collaborative MRO Procurement Manager to join our North America Supply Chain & Procurement team.
In this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for our clients.
If you thrive in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect, we invite you to build your future with ISS.
What You'll Do
As the MRO Procurement Manager, you will serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness. Oversees the strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces. Responsible for maintaining inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.
Key Responsibilities
- Lead end-to-end MRO and inventory management operations supporting a complex client portfolio with $200M in annual spend, including demand forecasting, stock optimization, and lifecycle management to ensure production continuity
- Design and maintain scalable inventory control programs, including audits, system accuracy, and real-time visibility across multiple locations aligned to KPIs and SLAs
- Oversee procurement, storage, and distribution of critical spare parts and consumables in high-volume, fast-paced production environments
- Partner with production, engineering, facilities, and operations teams to anticipate demand, prioritize critical inventory, and support uninterrupted operations
- Manage supplier relationships, sourcing strategies, and service performance to ensure supply continuity, cost efficiency, and service excellence
- Ensure consistent execution of a standardized operating model, aligning processes, governance, and service delivery with contractual commitments
- Build strong partnerships with client stakeholders and cross-functional teams to drive alignment, transparency, and operational effectiveness
- Utilize data and analytics to improve inventory accuracy, optimize space utilization, and inform decision-making
- Monitor and optimize service delivery performance, ensuring alignment with contractual requirements, KPIs, and service-level expectations
- Lead program and project management efforts, ensuring timely execution of initiatives aligned with business and operational priorities
- Drive innovation and continuous improvement, leveraging process standardization and automation to enhance efficiency and scalability
- Lead issue resolution and escalation management to maintain high service levels and operational reliability
- Support broader strategic sourcing and cost optimization initiatives aligned with business objectives
- Ensure compliance with safety, regulatory, and quality standards (HSEQ)
What We're Looking For
- Experience in Integrated Facilities Management services in a contracted, client-facing environment
- 5 years of strategic sourcing or category management experience
- Experience leading procurement initiatives within complex, matrixed organizations
- Strong supplier relationship management experience
- Strong customer service and client relationship management skills
- Strong communication, leadership, decision-making, and problem-solving skills
- Expertise developing and implementing sourcing strategies
- Strong analytical, negotiation, and financial acumen
- Excellent project management skills
- Bilingual English/Spanish preferred
- Experience in movie, production and broadcast studios
- Experience managing budgets, staffing, and service delivery contracts
- Ability to influence stakeholders across multiple business functions
You Are Someone Who
Is a self-sufficient, results-oriented professional who can work independently, exercise sound judgment, and effectively prioritize responsibilities while maintaining exceptional attention to detail and accountability.
Thinks strategically while executing operationally
Builds trusted supplier partnerships
Solves complex business challenges through data
Leads with integrity and professionalism
Thrives in collaborative, cross-functional environments
Drives innovation and continuous improvement
Delivers high-quality service through standardized execution while keeping the customer experience at the center of every decision
Embraces Change And Inspires Others To Do The Same
Why Join ISS?
At ISS, we create places where people and businesses thrive.
When you join our team, you'll become part of a global organization committed to innovation, sustainability, operational excellence, and delivering exceptional workplace experiences.
We Offer Opportunities To
- Lead high-impact strategic initiatives
- Work alongside industry experts
- Influence enterprise-wide procurement strategy
- Grow your career within a global organization
- Make a measurable impact on business performance
- On site position (Hollywood, CA)
- Primarily sedentary work with occasional lifting up to 25 pounds
- Fast-paced environment requiring strong prioritization and deadline management
At ISS, our vision is to connect people and places to make the world work better. We foster an inclusive workplace where innovation, collaboration, and continuous improvement are part of everything we do.
If you're ready to lead strategic sourcing initiatives that shape the future of Integrated Facility Management, we'd love to hear from you.
Apply today and help transform the workplace experience with ISS.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $110000.00 per year - $130000.00 per year Final compensation will be determined based on experience and skills and may vary from the range listed above.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Salary : $200 - $130,000