Mailroom

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $22.00 per hour-$22.00 per hour.

Key Purpose

Team members in this job perform and oversee a variety of duties related to the mailroom, shipping and receiving assignments, courier services, and mail delivery support. Support for our client and working as a team are an essential and/or substantial part of the work day.

Success Criteria

• Arrive on time every day, ready to support the team and customers
• Inspect all received packages according to safety standards
• Ship packages (including international shipments)
• Receive daily deliveries from UPS, FedEx Express, FedEx Ground. As well as any other courier drop offs. Supply inventory management
• Check inbound packages into Web Based Tracking System
• Sort and separate packages by assigned building
• Receive, check in, and document incoming Pallet Shipments
• Always keep Loading dock and receiving area clean and organized
• Delivery of packages/materials/mail
• Assist with package/mail distributions and collections
  
  

Key Areas of Collaboration and Influence

• Collaborate with own team members with the goal of supporting the customer
• Work with other teams to support when needed
• Realize the importance of a team working environment
  
  

Ideal Candidate Experience

• Passion for customer service
• A positive attitude
• Accountability and dependability in all that you do
• Ability to communicate effectively with teammates
• Ability to work well in high-pressure environments
• Ability to work independently
• High School diploma or equivalent, 1 years of experience in a relevant field preferred: Dock or shipping/receiving or Mail center
• Knowledge of Microsoft Office functions (Word, Excel, PowerPoint, Outlook)
• Knowledge of basic mathematics and general office practices
• Ability to determine work priorities
• Valid driver’s license and clean driving record
  
  

Key Accountabilities

• A strong commitment to company service values
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take direction
• Build rapport with delivery vendors and customers
• Assist other departments as needed
  
  

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 50 lbs.
• Come to work properly dressed according to the dress code
• Must be able to work under pressure and time deadlines during peak periods
• For California employees, suitable seating is available for this position
  
  

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.