What are the responsibilities and job description for the Finance Director - Remote position at ISS Facility Services - North America?
Drive Client Success through Financial Excellence. Influence Strategy. Shape the Future.
Be the Financial Leader Behind Operational Success
At ISS, our vision is simple: People Make Places. Behind every successful client partnership, operational achievement, and growth strategy is a strong financial foundation.
We are seeking a highly strategic and influential Finance Director to serve as a trusted business partner to account leadership, providing critical financial expertise, commercial insight, and operational guidance in support of a dynamic, fast-paced client within the media and broadcast industry. This role plays a key part in delivering a high-touch, service-oriented experience, ensuring financial strategies align with both client expectations and account success.
This is more than a finance role—it is an opportunity to shape business strategy, drive profitability, influence executive decision-making, and support the delivery of a responsive, hospitality-driven workplace experience for a high-profile client environment.
If you thrive in a fast-paced, high-visibility setting, enjoy partnering closely with operational leaders, and are passionate about translating financial data into actionable insights that enhance both service delivery and business outcomes, we want to hear from you.
What You'll Do
As the Finance Director, you will partner directly with account leadership and client stakeholders to ensure financial performance, operational alignment, and long-term account growth. You will serve as a trusted advisor to the account team, bringing financial insight, commercial acumen, and proactive problem-solving to support a high-touch client experience, operational excellence, and sustained account profitability.
Strategic Financial Leadership
You are a strategic thinker who combines financial discipline with a strong understanding of operational realities. You operate with a client-first mindset and act as a true partner to account and operations teams, delivering clear, actionable financial insight.
Success in this role means consistently meeting financial targets, maintaining billing accuracy and transparency, proactively addressing risks, and identifying opportunities for account growth. You build trusted partnerships across finance, operations, and client stakeholders, driving sustainable performance and long-term success.
Required Experience
At ISS, we create workplaces that improve performance, simplify operations, and elevate experiences.
When you join ISS, you'll become part of a global organization recognized for:
Industry-leading workplace and facility management solutions
Collaborative and inclusive culture
Career growth and development opportunities
Meaningful work that impacts people every day
Global reach with local leadership and support
We invest in our people because we know that great people create great places.
Success in This Role Looks Like
Join ISS and help shape the future of workplace experiences through financial excellence, strategic partnership, and operational leadership.
ISS Facility Services – People Make Places.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $170000.00 per year - $200000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Be the Financial Leader Behind Operational Success
At ISS, our vision is simple: People Make Places. Behind every successful client partnership, operational achievement, and growth strategy is a strong financial foundation.
We are seeking a highly strategic and influential Finance Director to serve as a trusted business partner to account leadership, providing critical financial expertise, commercial insight, and operational guidance in support of a dynamic, fast-paced client within the media and broadcast industry. This role plays a key part in delivering a high-touch, service-oriented experience, ensuring financial strategies align with both client expectations and account success.
This is more than a finance role—it is an opportunity to shape business strategy, drive profitability, influence executive decision-making, and support the delivery of a responsive, hospitality-driven workplace experience for a high-profile client environment.
If you thrive in a fast-paced, high-visibility setting, enjoy partnering closely with operational leaders, and are passionate about translating financial data into actionable insights that enhance both service delivery and business outcomes, we want to hear from you.
What You'll Do
As the Finance Director, you will partner directly with account leadership and client stakeholders to ensure financial performance, operational alignment, and long-term account growth. You will serve as a trusted advisor to the account team, bringing financial insight, commercial acumen, and proactive problem-solving to support a high-touch client experience, operational excellence, and sustained account profitability.
Strategic Financial Leadership
- Own account full P&L including annual budgeting, forecasting, and financial planning processes
- Develop commercial strategies that support growth, profitability, and operational efficiency
- Provide real-time financial analysis and recommendations to key stakeholders including Account Leaders
- Drive business performance through data-driven insights and identify risks and opportunities tied to account performance
- Translate financials into recommendations for operational actions
- Act as a financial advocate for the account team, ensuring decisions support both client commitments and sustainable margin
- Partner with Account Leadership to identify growth opportunities, scope expansion, and value-add services
- Support pricing, change orders, and contract modifications at the account level
- Provide financial insight during client discussions when needed
- Build trusted relationships with internal and external stakeholders
- Align financial strategies with client expectations, SLAs, and contractual obligations
- Support the account team in delivering against client KPIs and service commitments
- Provide financial transparency that builds trust with both internal teams and clients
- Anticipate operational and client needs and proactively adjust financial approach
- Ensure compliance with IFRS accounting principles and financial reporting standards
- Support month-end close activities and financial reporting requirements
- Maintain and strengthen ICOFR (Internal Controls Over Financial Reporting) processes
- Collaborate with internal and external auditors and oversee implementation of audit recommendations
- Improve account-level financial processes (billing accuracy, cost tracking, forecasting)
- Identify operational inefficiencies impacting account profitability
- Implement tools and reporting tailored to account leadership needs
- Ensure accurate billing, cost control, and margin realization at the account level
- Monitor contract financial risk (scope creep, under-recovery, cost overruns)
- Support resolution of financial discrepancies impacting the client relationship
You are a strategic thinker who combines financial discipline with a strong understanding of operational realities. You operate with a client-first mindset and act as a true partner to account and operations teams, delivering clear, actionable financial insight.
Success in this role means consistently meeting financial targets, maintaining billing accuracy and transparency, proactively addressing risks, and identifying opportunities for account growth. You build trusted partnerships across finance, operations, and client stakeholders, driving sustainable performance and long-term success.
Required Experience
- Bachelor’s degree in Accounting, Finance, or related field
- 10 years of progressive experience in finance, commercial, or business partnership roles
- Experience within Facilities Management, Integrated Facilities Management (IFM), Food Services, Hospitality, or similar service-driven industries
- Demonstrated ability to influence senior leaders and executive stakeholders
- Proven experience partnering with operations and communicating effectively across all levels—from frontline teams to executive leadership, including client stakeholders
- Strong financial acumen, including budgeting, forecasting, financial modeling, and analysis
- Advanced Microsoft Excel skills and experience working with ERP systems
- Experience supporting month-end close processes and financial reporting
- Strong project management, organizational, and problem-solving skills
- Executive presence with the ability to build credibility and trust across diverse stakeholder groups
- Results-driven mindset with strong attention to detail and ability to balance multiple priorities
- MBA or Master’s degree in Finance, Accounting, or related field
- Experience supporting a high-profile client in movie, production and broadcast studios
- Knowledge of IFRS accounting principles and ICOFR control frameworks
- Experience with financial reporting tools such as OneStream, Hyperion, or similar platforms
- Demonstrated ability to operate effectively in fast-paced, client-facing environments
- Strong collaboration skills with the ability to work independently while partnering cross-functionally
At ISS, we create workplaces that improve performance, simplify operations, and elevate experiences.
When you join ISS, you'll become part of a global organization recognized for:
Industry-leading workplace and facility management solutions
Collaborative and inclusive culture
Career growth and development opportunities
Meaningful work that impacts people every day
Global reach with local leadership and support
We invest in our people because we know that great people create great places.
Success in This Role Looks Like
- Delivering accurate and impactful forecasts and financial plans
- Influencing strategic business decisions through financial insight
- Driving profitability and operational performance improvements
- Strengthening financial controls and governance
- Building trusted partnerships with executive leadership
- Leading continuous improvement initiatives that create measurable value
Join ISS and help shape the future of workplace experiences through financial excellence, strategic partnership, and operational leadership.
ISS Facility Services – People Make Places.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $170000.00 per year - $200000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Salary : $170,000 - $200,000