What are the responsibilities and job description for the Collections Representative position at ISR PHYSICAL THERAPY OF HOUMA?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
We are seeking a detail-oriented and experienced Medical Collections Specialist to join our team. The ideal candidate will have a background in medical collections and a working knowledge of front desk operations in a healthcare setting.
Key Responsibilities:
Collections
- Manage and follow up on outstanding patient, insurance, and attorney accounts to ensure timely resolution
- Review and work aging reports to identify and prioritize delinquent accounts
- Contact patients, insurance carriers, and attorneys regarding outstanding balances via phone, mail, and electronic communication
- Negotiate and set up payment arrangements in accordance with office policy
- Maintain thorough documentation of all collection activity and account notes
Front Desk Support
- Assist with scheduling patient appointments and managing the appointment calendar
- Verify patient insurance eligibility and benefits prior to appointments
- Greet and check in patients in a professional and courteous manner
- Collect co-pays, co-insurance, and outstanding balances at the time of service
- Assist with billing inquiries and direct patients to appropriate resources
- Perform general administrative duties as needed to support daily office operations
Qualifications:
- Minimum 2 years of experience in medical collections or medical billing
- Familiarity with insurance verification and claims processing
- Knowledge of HIPAA regulations and patient privacy standards
- Strong communication and organizational skills
- Proficiency in medical practice management software and Microsoft Office
- Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism
Schedule:
Monday – Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Salary : $10 - $12