What are the responsibilities and job description for the Director, People Operations position at iSpot?
Immigration / Work Authorization Notice: At this time, iSpot does not provide visa sponsorship or immigration support for this role. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
iSpot competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.
What You’ll Be Part Of
The Role
As the Director of People Operations, you will be overseeing the People Operations team, systems, processes, and data that support our 300 employees. Your mission is to create a seamless, high-touch employee lifecycle—from a candidate’s first offer letter to their long-term career development—while ensuring we remain compliant, efficient, and data-driven.
Key Responsibilities
Systems & Infrastructure: Own and optimize our HR tech stack (ADP, Performance Management tools). Ensure our data is the "source of truth" for the entire organization.
Compliance & Risk: Serve as the subject matter expert on federal and state labor laws. Ensure our policies, handbooks, and filings are audit-ready.
Employee Lifecycle: Oversee the "white glove" onboarding and offboarding experiences. Ensure that as we scale, every employee feels supported and informed.
People Analytics: Maintain dashboards that track retention, turnover, diversity metrics, and headcount planning to provide actionable insights to the executive team.
Team Leadership: Manage and mentor a People Ops team
Qualifications And Education Requirements
We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
For more information on total rewards package, go HERE
Hybrid & Flexible Workplace Policy
iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency.
Those local or living in surrounding areas to one of our offices (Bellevue, WA or New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.
If you don't feel you met every single requirement for the role, don't rule yourself out. Please apply anyway!
iSpot is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.
California Residents applying for positions at iSpot can access our California Consumer Privacy Act here.
iSpot competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.
What You’ll Be Part Of
The Role
As the Director of People Operations, you will be overseeing the People Operations team, systems, processes, and data that support our 300 employees. Your mission is to create a seamless, high-touch employee lifecycle—from a candidate’s first offer letter to their long-term career development—while ensuring we remain compliant, efficient, and data-driven.
Key Responsibilities
Systems & Infrastructure: Own and optimize our HR tech stack (ADP, Performance Management tools). Ensure our data is the "source of truth" for the entire organization.
Compliance & Risk: Serve as the subject matter expert on federal and state labor laws. Ensure our policies, handbooks, and filings are audit-ready.
Employee Lifecycle: Oversee the "white glove" onboarding and offboarding experiences. Ensure that as we scale, every employee feels supported and informed.
People Analytics: Maintain dashboards that track retention, turnover, diversity metrics, and headcount planning to provide actionable insights to the executive team.
Team Leadership: Manage and mentor a People Ops team
Qualifications And Education Requirements
- Experience: 8-10 years of HR experience, with at least 3 years in a leadership role within a high-growth environment (300–1,000 employees).
- Systems Expert: Deep experience with HRIS platforms (e.g., ADP, Workday, BambooHR) and a track record of implementing or migrating systems.
- Analytical Mindset: You love a good spreadsheet. You can translate complex data into a simple story for the leadership team.
- Legal Acumen: Strong knowledge of FLSA, FMLA, ADA, and multi-state employment law.
- Culture Champion: You understand that "Operations" isn't just about paperwork; it's about building a foundation where people can do their best work.
We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
For more information on total rewards package, go HERE
Hybrid & Flexible Workplace Policy
iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency.
Those local or living in surrounding areas to one of our offices (Bellevue, WA or New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.
If you don't feel you met every single requirement for the role, don't rule yourself out. Please apply anyway!
iSpot is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.
California Residents applying for positions at iSpot can access our California Consumer Privacy Act here.
Salary : $148,550 - $185,000