What are the responsibilities and job description for the Invoice and Terminal Services Coordinator-Tulsa Area, OK position at iSphere?
Invoice & Terminal Services Coordinator
Tulsa Area, OK | Onsite | 12 month contract
iSphere is looking for an Invoice & Terminal Services Coordinator who can keep terminal setup activity organized, troubleshoot operational issues quickly, and avoid the very dangerous phrase: “I thought someone else handled that setup.”
This role supports terminal operations by managing customer, carrier, and product setup activities while also helping resolve loading and operational issues tied to day-to-day terminal activity. The work sits right in the middle of operations, systems, logistics, and customer support, so attention to detail matters quite a bit here. One small setup issue can suddenly turn into trucks sitting still, terminals calling nonstop, and multiple people asking for updates every six minutes.
The team needs somebody responsive, organized, and comfortable working across operations and business groups to help keep things moving smoothly.
What they’re really looking for:
• Experience supporting operational, logistics, terminal, or business support environments
• Strong attention to detail and accuracy
• Ability to manage setup requests, master data updates, and issue tracking
• Strong problem-solving and troubleshooting skills
• Ability to work across multiple teams and priorities without getting overwhelmed
• Strong communication and follow-through
SAP S/4 experience is a strong plus, especially around setup activity, operational support, or master data environments.
This role includes processing customer, carrier, and product setup requests, maintaining operational records, troubleshooting loading issues, supporting terminal operations teams, and helping coordinate issue resolution when things don’t go according to plan… which in logistics happens approximately five minutes after everyone says the process is “fully streamlined.”
The right person for this role is dependable, organized, and comfortable juggling operational requests in a fast-moving environment where priorities can shift quickly and everybody suddenly decides their issue is the urgent one.