What are the responsibilities and job description for the Bingo Attendant II position at ISLAND RESORT AND CASINO?
Job Overview
We are seeking a dynamic and energetic Bingo Attendant II to join our vibrant gaming team. In this role, you will be responsible for managing and overseeing bingo games, ensuring smooth operations, and delivering exceptional guest service. Your leadership skills will shine as you supervise staff, maintain game integrity, and uphold casino regulatory standards. This position offers an exciting opportunity to be at the heart of the gaming floor, creating memorable experiences for our guests while maintaining operational excellence.
Duties
- Supervise and coordinate bingo game operations, ensuring adherence to casino policies and regulatory requirements
- Manage staff schedules, assign duties, and oversee performance to foster a cohesive team environment
- Conduct regular inspections of bingo equipment and supplies to ensure proper functionality and availability
- Monitor cash handling procedures during game sessions, ensuring accuracy and compliance with casino standards
- Provide outstanding customer service by engaging with guests, explaining game rules, and resolving issues promptly
- Utilize casino player tracking systems (PTS) to monitor guest activity and enhance personalized service
- Enforce casino safety protocols and manage conflicts or disputes professionally to maintain a positive gaming atmosphere
Requirements
- Proven management and supervising experience within a casino or gaming environment
- Strong leadership skills with the ability to motivate and guide staff effectively
- Familiarity with casino operations, including table games operations and regulatory compliance
- Proficiency in Microsoft Office applications for reporting and administrative tasks
- Experience in casino cash handling, including balancing tills and managing monetary transactions accurately
- Knowledge of casino & gaming industry standards, including casino player tracking systems (PTS)
- Excellent customer service skills with a focus on guest satisfaction and conflict management
- Basic math skills and mathematical aptitude for calculating payouts, odds, and game-related figures
- Ability to handle technical equipment related to bingo games and ensure operational continuity
- Previous experience in casino staff supervision or management is highly preferred
Join us in creating an engaging gaming environment where guests feel valued and entertained! We are committed to supporting your professional growth while providing a lively workplace that celebrates teamwork, integrity, and excellence.
Pay: $12.50 - $27.44 per hour
Work Location: In person
Salary : $13 - $27