What are the responsibilities and job description for the Billing Specialist position at Island Pump and Tank LLC?
Summary:
The Billing Specialist generates and submits invoices in accordance with client requirements, compiling all required backup documentation, billing out timely to meet required deadlines.
Responsibilities:
Review and prepare invoices in accordance with the clients’ specific requirements, ensuring accuracy and completeness of billing data.
Monitor and assist the collection manager on outstanding invoices to ensure timely payment from clients.
Respond to client inquiries regarding billing and payment.
Resolve billing issues, such as discrepancies or disputes, by communicating with clients and other stakeholders.
Maintain accurate and complete billing records and reports.
Assist with other customer account functions as needed (e.g., warranty, etc.).
Collaborate with other departments and field technicians to ensure accurate and timely reporting and analysis.
Provide excellent customer service to clients and other stakeholders.
Answers and transfers phone calls, screening when necessary.
Coordinates calendars and schedules meetings, and appointments for managers or supervisors.
Assists with training/onboarding for new hires.
Qualifications:
Prior billing or trade work experience in pump and tank and/or field services.
Experience with BuildOps, Sage 300, and Service Management or other similar software.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Ability to work independently.
Benefits:
Medical, Dental, and Vision Insurance are offered.
Accrued paid time off.
401k.
Paid Holidays.
Paid Training and professional development assistance.
Experience:
Three to five years of experience in an administrative role.
Equal Opportunity Employer:
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Salary : $28 - $30
