Nursing Home Surveyor/Complaint Investigator (RD req'd)

Become SMQT Certified! - $3,000 Sign-on Bonus

Based in downtown New York City, this individual will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided.

The position is majority travel and will be onsite at facilities in Bronx, Kings, Richmond, Manhattan, and Queens counties. Mileage and accommodation reimbursement are provided as well as a monthly metro card.

Non-travel days are based in the NYSDOH lower Manhattan office or telecommuting, if approved.

QUALIFICATIONS:

• Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
• Ability to successfully work independently with minimal supervision, as well as in a team environment.
• Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.
• Ability to translate collected information into a clear, concise, legal, and defensible document. 
• Excellent investigative and analytical skills.
• Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.
• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
• If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use. 
• Must have a valid driver’s license & the ability to travel to on-site assignments, required 

EDUCATION & EXPERIENCE:

• NYS Registered Dietitian (RD), required.
• Graduate of a registered professional dietician program, required. A bachelor’s degree in a related discipline, preferred.
• Two (2) years of experience performing surveillance activities, preferably in a nursing home; - OR- two (2) years of clinical experience in a healthcare facility, required. 
• SMQT Certification, preferred.    

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized hourly range for this position is $40.90 - $45.00.  Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.