What are the responsibilities and job description for the Customer Service Associate-Supplement/BodyCare Dept position at ISLAND NATURAL INC.?
Overview:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various customer inquiries while promoting our products and services.
Responsibilities:
- Greet customers in a friendly and professional manner
- Assist customers with their inquiries, concerns, and requests
- Provide product information and recommendations
- Maintain a clean and organized work area
- Stock shelves and ensure products are properly displayed
- Handle customer complaints or issues with patience and empathy
- Collaborate with team members to achieve sales targets
- Stay up-to-date with product knowledge and promotions
- Follow company policies and procedures
-Receive merchandise and properly log inventory
Skills:
- Exceptional customer service skills with the ability to resolve issues effectively
- Strong verbal and written communication skills in English
- Experience in retail sales or technology sales is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Knowledge of phone etiquette for handling customer calls
-Knowledge of wellness care and herbal supplements is a plus!
If you possess these skills and enjoy working in a dynamic retail environment, we encourage you to apply!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Hilo, HI 96720 (Required)
Ability to Relocate:
- Hilo, HI 96720: Relocate before starting work (Required)
Work Location: In person
Salary : $15