Golf Shop Attendant

Job Summary (Essential Functions):

Sell merchandise in Golf Pro Shop, ensuring that the shop operation is functioning well and that all phases of service and their execution are optimal.

Job Tasks/Duties:

• Advises members and guests about attire, golf clubs and supplies, etc.
• Arranges and displays Pro Shop inventory.
• Assists with Golf Pro Shop merchandising, cleaning (vacuums and dusts) and restocking.
• Records all sales transactions.
• Operates point of sale (POS) system.
• Collects and records greens fees and golf car rental fees.
• Issues receipts for greens fees and golf car rentals.
• Takes messages for members who may be on the course.
• Assists in packing and unpacking inventory.
• Recruits tournament participants.
• Assists in special orders.
• Schedules tee times.
• Checks in and registers members and guests for golf play after confirming times and course and that the member is paying within limits of his or her membership.
• Assists with special promotions and sales.
• Opens and closes Golf Pro Shop as scheduled.
• Provides golf instruction as schedule warrants.
• Attends staff meetings.
• Completes other assignments requested by the Director of Golf/Golf Pro Shop Manager.

Disclosure Statement:

No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description defined, is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for Island Country Club.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Education and/or Experience:

• Minimum High School diploma or GED equivalent; some college preferred.
• Previous customer service retailing experience.

Job Knowledge, Core Competencies and Expectations:

• Able to operate a point-of-sale (POS) system.
• Outstanding customer service skills.
• PGA Apprentice working to attain PGA Professional status desirable.
• Enthusiastically promote the game of golf.
• Knowledge of and ability to perform required role in emergency situations.

Physical Demands:

• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.