What are the responsibilities and job description for the Retail Sales & Café Associate – Resort Marketplace position at Isla Bella Beach Resort?
About Isla Bella Beach Resort
Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.
Marketplace Retail Associate – Isla Bella Beach Resort
Job Summary
Isla Bella Beach Resort is seeking friendly and energetic Marketplace Café & Retail Associates to join our team in the Florida Keys. This role combines retail sales and café service, assisting guests with merchandise purchases while preparing simple food and beverage items such as coffee, tea, sandwiches, pastries, and grab-and-go items.
This is a great opportunity for someone who enjoys working with guests in a fun resort marketplace environment.
Full-time and part-time opportunities available. Employee housing may be available.
Responsibilities
Greet and assist guests in the Marketplace retail and café area
Provide friendly and attentive customer service
Prepare beverages such as coffee, tea, and café drinks
Prepare simple food items including sandwiches, heating pastries, and grab-and-go items
Operate the point-of-sale (POS) system and process payments accurately
Assist guests with selecting retail merchandise and snacks
Inform guests about promotions, featured items, and resort offerings
Restock retail items, snacks, and beverages throughout the day
Maintain cleanliness and organization of the café and retail areas
Follow food safety and sanitation standards
Qualifications
Previous retail, café, barista, or customer service experience preferred
Friendly and guest-focused personality
Ability to work in a fast-paced guest service environment
Basic POS or cash handling experience preferred
Flexible schedule including weekends and holidays
Benefits & Perks
Medical, Dental & Vision Insurance
Additional voluntary benefits
Employee housing based on availability
Discounts at EOS Hospitality sister properties
Resort dining and retail discounts
Opportunities for growth within EOS Hospitality
Equal Employment Opportunity Statement Isla Bella Beach Resort is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other protected status. We are committed to creating a diverse, inclusive, and equitable workplace for all.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.