What are the responsibilities and job description for the Call Center / Sales Representative position at ISG?
No Cold Calling! / Paid Training $17.00/hr!
We are seeking Sales Representatives for our Boca Raton call center! In this role, you will turn inbound callers into new customers using our measured and consultative sales approach.
ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.
Responsibilities:
- Provide customers home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)
- Become a subject matter expert on our sales process, product knowledge, and our order entry platform (Paid comprehensive training provided!)
- As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
- Manage numerous inbound and transferred calls promptly from your dual-monitored workstation
- Assist callers with product availability, pricing, and enrollment
- Qualify callers on our payment card industries (PCI) compliant production floor
Requirements:
- Must be at least 18-years
- High School Diploma or GED equivalent
- Drug screening & background check
- Legal right to work in the United States and commute to our onsite location in Boca Raton Florida
- Strong communication skills (empathic listener & persuasive speaker)
- Technologically savvy
- Able to multi-task in a fast-paced environment
- Sales experience preferred
Where You’ll Work:
- 5900 Broken Sound Parkway NW in Boca Raton Florida
- 80,000 sq. ft. modern facility with free parking
- Engaging break-out rooms
- Onsite cafeteria with homecooked meals for purchase, open 9am-4:30pm.
- Shuttle bus from Boca (Yamato Rd.) Tri-Rail
Benefits:
- Avg agent exceeds $20/hr or $42,000 annually and we have multiple agents earning over $100,000 year over year.
- $17.00/hr Paid Training!
- Flexible scheduling - Both Part-time & Full-time shifts available!
- Health (Medical, Vision, Dental)
- Employer-Paid Life/AD&D Insurance
- PTO
- Employment discounts;
- Childcare
- Pet insurance
- Gym memberships
- Meal delivery services
- Travel and more...
- Unlimited earning potential and growth opportunities through our Emerging Leadership Program
- Employee Assistance Program
Apply Today!
ISG founded in 2008, is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.
Salary : $44,000 - $100,000