Restaurant General Manager

Company Overview: THE ISERV GROUP, INC. provides employment to iServ, LLC., an Ocala, FL.-based, multi-brand hospitality company on a mission to honor God and honor people. Being intentional about this daily allows iServ to pursue its vision to be a thriving business, top employer, and trusted community partner, focused on growth while upholding values that honor God and people.

iServ is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv.

We are currently seeking a Restaurant General Manager to join our Sonny's BBQ team!

Reporting to the Area Director, iServ LLC, a franchisee of Sonny’s BBQ, seeks a General Manager (GM) to support to area leadership in the pursuit of operational excellence.

Benefits

• Competitive Pay with monthly bonus potential
• Immediate PTO
• Work/Life Balance
• 401K with employer match
• Health/Dental/Vision Insurance with company contribution
• Company paid Life Insurance
• Team Member food discounts
• Multiple Levels of Care (Team Chaplains, iServ Cares)
• Community Service Opportunities
  
  

Responsibilities Include, But Are Not Limited To

• Hire, train and develop, schedule, and evaluate managers and hourly Team Members while ensuring they feel appreciated and comfortable in their roles.
• Communicates with the Area Director regarding company objectives; communicates those objectives to managers at the store level to ensure effective operations.
• Promotes and embraces the department strategy established by the Area Director.
• Ensures that our Mission and Values are communicated, understood, and practiced with all Team Members under his/her direction.
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success.
• Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests on daily basis.
• Respond to immediate store needs.
• Ensure every guest receives exceptional service and a memorable experience.
  
  

Qualifications

Required Qualifications

• 3-5 years of successful restaurant management experience.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision making and problem-solving skills.
• Ability to effectively present information, changes, new objectives, and other topics to both large and small groups.
• Strong computer skills, including experience with Microsoft Office programs.
• A valid driver’s license and a good driving record.
• Ability to maintain a flexible schedule and can cover manager shifts on busy days and/or special events.
• Understanding and ability to execute all iServ policies and procedures.
  
  

Desired Qualifications

• Significant understanding of Sonny’s BBQ brand standards.
• Knowledge of Sonny’s BBQ equipment and technology to how to obtain max efficiency within stores.