Field Service Supervisor

Company Overview:

The Company is a leading manufacturer and supplier of electrical equipment, including Air/Vacuum Circuit Breakers, MCCBs, Transformers, and electrical panels. We are seeking a dedicated and skilled Supervisor to join our team. In this role, you will be the key point of contact at customer sites, ensuring our products are installed, commissioned, and maintained to the highest standards.

Job Responsibilities:

• Developing and monitoring project timelines and ensuring on-time delivery.
• Tracking project expenses, managing budgets, and identifying cost-saving opportunities.
• Reviewing manufacturing specifications, verifying technical documentation, and coordinating factory quality checks.
• Traveling to customer sites during critical project phases, acting as the primary Field Technician and Supervisor. On-Site Duties (Field Supervisor) – Approx. 40% of Time.
• Installation Start/Completion: Supervising the initiation and close-out of the electrical installation.
• Testing & Commissioning: Leading all pre-energization inspections, testing procedures, and site acceptance tests (SAT).
• Energization Witness: Representing the company during the final power-up and energization process.
• Educate installation crews on the proper installation methods for electrical switchgear and inspect completed work to ensure compliance with our standards.
• Provide comprehensive training to end-users on how to properly operate and maintain our equipment.
• Conduct thorough inspections upon installation completion, including pre and post-energization checks and supervision of the energization process.
• Perform on-site troubleshooting for any operational issues that may arise after installation or during operation.

Requirements:

• A college degree or equivalent educational background.
• A minimum of 3 years of experience in the electrical field.
• Proficiency in reading and interpreting electrical drawings and diagrams (e.g., schematics, singleline diagrams).
• Competency in using MS-Office for creating reports and other documentation.
• The ability and willingness to travel frequently, including to out-of-state locations.
• Previous experience with an electrical equipment vendor in a similar industry.
• Proficiency in Spanish or Korean is a plus.
• Experience operating electrical test equipment or holding a NETA certification.
• Experience with and a strong understanding of Electrical Maintenance Programs as outlined in NFPA 70B.