What are the responsibilities and job description for the Style Advisor position at ISAIA?
Company Description
ISAIA is a renowned tailor-made clothing company founded in Naples in the 1920s by Enrico Isaia. The brand is recognized globally and pays homage to the highly regarded Neapolitan tailoring tradition. With a contemporary perspective on sartorial tailoring, ISAIA has expanded its business globally, distributing to the United States, Europe, Japan, and China. The company has showrooms in Napoli, Milano, and New York, NY.
Role Description
This is a full-time role for a Style Advisor located in the Saks Fifth Avenue ISAIA concession. The Style Advisor will be responsible for day-to-day sales activities, including building and maintaining relationships with clients, identifying new sales opportunities, conducting styling presentations, supporting other sales professionals in a team-selling culture, and maintaining stock and visual standards. The role requires excellent communication and interpersonal skills to deliver exceptional guest experiences, and a willingness to support others.
- Provide outstanding customer service throughout the client's entire journey, from before their arrival to after their in-store experience.
- Anticipate the needs, desires, and lifestyle of each client to maximize selling opportunities.
- Follow up and establish a loyal and engaged client base.
- Collaborate with store management to achieve sales and operational goals.
- Possess strong merchandising and visual skills, and be willing to assist in floor moves to maintain product presentation.
- Contribute as a team player, always willing to go above and beyond to support others.
- Stay up to date on all product knowledge and company policies.
Qualifications
- Sales skills, including relationship building and team selling
- Excellent communication and interpersonal skills
- A natural inclination for hospitality and serving others
- Knowledge of men's fashion and tailoring
- Ability to meet sales targets
- 2-3 years experience in the luxury fashion industry
- Bachelor's degree in Business, Marketing, or related field preferred
- Fluency in multiple languages is a plus