Utilities and Maintenance Manager

Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab – a dynamic synergy between our products and our people.

At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand’s continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products.

Who we are: Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature’s finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation.

Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry!

About the role: The Utilities & Maintenance Manager is responsible for leading all maintenance operations and utility systems performance within a GMP-regulated manufacturing facility. This role combines hands-on engineering expertise with people leadership, overseeing a team of maintenance technicians and mechanics while owning the reliability and optimization of critical systems including boilers, chillers, water purification, and sanitization.

This leader will build and scale a world-class maintenance program, driving preventive and predictive maintenance strategies, improving equipment uptime, and ensuring all facility systems operate safely, efficiently, and in full compliance with GMP and FDA regulatory standards.

This role is fully on-site in our new Mesa, AZ facility.

DUTIES/RESPONSIBILITIES:

Leadership & Team Management

• Lead, coach, and develop a team of maintenance technicians and mechanics, establishing clear expectations, performance standards, and accountability.
• Build staffing plans, schedules, and on-call coverage to support a 24/7 or extended-hour manufacturing environment.
• Foster a culture of safety, ownership, and continuous improvement across the maintenance function.
  
  

Utilities & Facilities Engineering Ownership

• Own the operation, reliability, and compliance of all critical utility systems, including:
• Boilers and steam distribution systems
• Chillers, HVAC, and environmental controls
• Reverse Osmosis Systems
• Sanitization systems
• Ensure all systems meet performance, quality, and regulatory requirements for GMP manufacturing.
  
  

Maintenance Strategy & Execution

• Design, implement, and continuously improve preventive and predictive maintenance programs.
• Establish and track maintenance KPIs.
• Oversee execution of all maintenance work (preventive, corrective, emergency), ensuring minimal disruption to production.
  
  

Engineering & Continuous Improvement

• Lead root cause analysis and implement corrective/preventive actions for recurring equipment or system failures.
• Drive reliability-centered maintenance and continuous improvement initiatives to increase efficiency and reduce downtime.
• Support capital projects, including equipment installation, commissioning, and validation (IQ/OQ/PQ).
  
  

Compliance & Systems Management

• Ensure all maintenance and engineering activities comply with GMP, FDA, OSHA, and internal quality standards.
• Own and optimize task systems, ensuring accurate asset tracking, work orders, and maintenance history.
• Maintain audit-ready documentation and support internal/external inspections.
  
  

Cross-Functional Collaboration

• Partner with Production, Quality, and Warehouse teams to support scale-up, process improvements, and capacity planning.
• Manage external vendors and contractors for specialized maintenance and facility services.
• Other duties as assigned by the VP of Manufacturing Operations.
  
  

REQUIRED SKILLS/ABILITIES:

• Associate’s or Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or related field preferred.
• 7 years of experience in maintenance, facilities engineering, or utilities within a GMP-regulated environment (pharma, biotech, cosmetics, or food).
• 2 years of leadership experience managing maintenance teams in a manufacturing setting.
• Strong technical expertise in:
• Boilers and steam systems
• Chillers, HVAC, and environmental systems
• Reverse Osmosis and sanitation systems
• Mechanical, electrical, and control systems (PLC knowledge a plus)
• Proven experience building and managing preventive/predictive maintenance programs.
• Strong understanding of GMP, FDA, and OSHA requirements.
• Ability to read and interpret schematics and engineering drawings.
• Demonstrated ability to lead continuous improvement initiatives.
  
  

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs and perform repetitive movements.
• Ability to stand, bend, and climb for extended periods.
• Comfortable working in manufacturing environments with exposure to chemicals, powders, and equipment noise.
  
  

Our company is dedicated to providing equal employment opportunities and embraces diversity and inclusion in our workplace. All eligible candidates will be considered for employment without bias towards their race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, or veteran status.

Benefits: Life, Dental, Vision, Health, 401k, PTO