What are the responsibilities and job description for the Waitstaff/Server position at IRV'S DINER?
Job Overview
We are seeking an energetic and dedicated Server to join our dynamic restaurant team! As a vital member of our hospitality crew, you will deliver exceptional guest experiences through attentive service, expert beverage and food knowledge, and a friendly, welcoming attitude. This role offers an exciting opportunity to showcase your culinary enthusiasm, sales skills, and passion for hospitality in a lively, fast-paced environment. The ideal candidate will thrive on creating memorable dining moments while efficiently managing multiple responsibilities with professionalism and enthusiasm.
Responsibilities
- Greet guests warmly upon arrival and provide attentive, personalized service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff and bar team
- Serve food and drinks promptly, including cocktail and spirits service, maintaining high standards of presentation and quality
- Process sales transactions efficiently while handling cash, credit cards, and digital payments accurately
- Upsell menu items like specialty drinks, wine pairings, or desserts to enhance guest experience and increase sales
- Maintain cleanliness and sanitation standards in all service areas following food safety protocols and sanitation guidelines
- Assist with opening or closing duties as needed, including setting up tables, restocking supplies, and cleaning workstations
Qualifications
- Proven experience in food service or restaurant environments; fine dining experience is a plus
- Strong knowledge of POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous
- Excellent customer service skills with the ability to build guest relations and handle diverse situations professionally
- Knowledge of wine, spirits, cocktail preparation, and beverage service techniques
- Ability to manage time effectively in a fast-paced setting while multitasking seamlessly
- Basic math skills for processing cash transactions accurately and handling sales effectively
- Culinary experience or food industry background preferred; familiarity with food handling and safety practices essential
- Exceptional communication skills coupled with a positive attitude and team-oriented mindset
Join us to be part of a vibrant team committed to delivering outstanding hospitality! We value energetic individuals who are passionate about creating memorable dining experiences while developing their skills in a supportive environment. All positions are paid roles that offer opportunities for growth within the food industry.
Benefits:
- Employee discount
Work Location: In person