What are the responsibilities and job description for the Parts Counter Sales position at Irr Supply Centers, Inc.?
Parts Counter Salesperson
Schedule: Monday–Friday, 7:30AM – 4:30PM | Alternating Saturdays, 8AM – 12PM
Company Overview:
Irr Supply Centers, Inc. is a prominent distributor specializing in plumbing, heating, cooling, refrigeration, and electrical products. With over 160 years of experience, we are dedicated to providing exceptional service and value to our diverse customer base across multiple locations. Our team is the foundation of our success, fostering a collaborative and inclusive work environment where every voice matters.
Position Overview:
We’re looking for a dependable and energetic individual to join our team as a Parts Counter Salesperson. This is a dynamic role that combines customer service with hands-on work — ideal for someone who enjoys helping others, learning new systems, and staying active throughout the day.
This position is not just about ringing up sales — it involves a high level of product knowledge, problem-solving, and team collaboration. You'll be supporting both walk-in customers and internal teams, while also helping with day-to-day warehouse and inventory tasks.
What You’ll Do:
- Greet customers in person and on the phone, and assist with identifying and locating the parts they need
- Provide accurate product, pricing, and availability information
- Enter and process sales transactions using our computer system
- Maintain a clean, organized, and efficient counter and workspace
- Assist with inventory: restocking shelves, pulling orders, and performing cycle counts
- Pick and stage parts for delivery or customer pickup
- Help move and organize inventory in the warehouse when needed
- Work closely with your team to meet customer needs and maintain service standards
What We’re Looking For:
- Previous experience in customer service, retail, or parts/warehouse environments is helpful
- Ability to learn our inventory system and basic product knowledge (training provided)
- Strong communication and problem-solving skills
- A positive, professional attitude and a willingness to be part of a team
- Physical ability to stand, lift, and move products throughout the day
- Reliability, attention to detail, and a strong work ethic
- Willingness to work alternating Saturdays
- Must be able to pass a drug screening
Why Join Us?
We’re a company that values teamwork, customer service, and dedication — and we know that the best teams are built from diverse backgrounds and perspectives. If you’re looking for a role where you can grow, be hands-on, and help people every day, we’d love to hear from you.
Pay: $18.00 - $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you able to consistently work the required schedule of Monday–Friday, 7:30 AM–4:30 PM, including alternating Saturdays from 8:00 AM–12:00 PM?
Ability to Commute:
- Buffalo, NY 14209 (Required)
Work Location: In person
Salary : $18 - $20