What are the responsibilities and job description for the Location Manager position at Irr Supply Centers, Inc.?
Company Overview
Irr Supply Centers, Inc. is a renowned distributor of plumbing, heating, cooling, refrigeration, and electrical products, serving a diverse customer base across multiple locations. With over 160 years of experience, we are committed to delivering exceptional service and fostering a collaborative, inclusive work environment where every team member’s voice is valued.
Branch Manager Position Summary
The Branch Manager is responsible for the overall performance, profitability, growth, and customer satisfaction of the branch. This role leads all branch operations, develops employees, ensures operational excellence, manages financial performance and inventory, and delivers exceptional customer service. The Branch Manager is expected to lead by example, foster accountability, and drive profitable growth aligned with IRR Supply's mission and values.
Hours: Monday - Friday 7:30am - 4:30pm, alternating Saturday's 8am - 12pm
Compensation: Base salary of $65,000, plus the opportunity to earn an annual profit-sharing bonus. While bonus amounts vary based on company performance, they have the potential to exceed $20,000 annually.
Key ResponsibilitiesLeadership & Team Development
- Lead, coach, and develop branch employees while fostering a culture of accountability, teamwork, and continuous improvement.
- Set performance expectations, conduct evaluations, and support recruiting, hiring, onboarding, training, and succession planning.
- Communicate company initiatives, policies, and operational changes effectively.
Sales, Profitability & Financial Management
- Drive branch sales, gross margin, profitability, and operational goals.
- Develop business plans, identify growth opportunities, support sales initiatives, and manage pricing.
- Monitor financial performance, expenses, inventory investment, and working capital using company reporting tools.
- Partner with the Credit Manager to support collections and company credit policies.
Customer Service & Branch Operations
- Build strong relationships with customers, vendors, and the community while ensuring outstanding customer service.
- Resolve customer concerns professionally and identify opportunities to grow business.
- Oversee daily branch operations, inventory management, purchasing, and compliance with company procedures.
Safety & Compliance
- Maintain a safe, organized branch by ensuring compliance with company policies, safety standards, and applicable regulations.
- Protect company assets through effective inventory control and proper maintenance of facilities, vehicles, and equipment.
Vendor & Community Relations
- Develop productive vendor partnerships, support supplier programs, maintain product knowledge, and represent IRR Supply within the industry and local community.
Professional Expectations
- Demonstrate strong leadership, professionalism, and sound business judgment.
- Communicate effectively with employees, customers, vendors, and leadership.
- Support company initiatives and attend required meetings and training.
- Represent IRR Supply positively in all interactions.
Physical Requirements
This position requires standing, walking, bending, reaching, and lifting up to 35 pounds on a regular basis. Heavier lifting may be required with material handling equipment. The ability to operate forklifts and other powered equipment is required.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- How many years of management experience do you have?
Ability to Commute:
- Ithaca, NY 14850 (Required)
Work Location: In person
Salary : $65,000 - $85,000