What are the responsibilities and job description for the Counter Sales/Warehouse Support position at Irr Supply Centers, Inc.?
Position: Counter Salesperson
Schedule: Monday–Friday, 7:30 a.m. – 4:30 p.m.
Alternating Saturdays: 8:00 a.m. – 12:00 p.m.
About Irr Supply Centers, Inc.
Founded in 1864, Irr Supply Centers, Inc. is a leading wholesale distributor of plumbing, HVAC, refrigeration, and electrical products. With 36 locations across New York and Pennsylvania, we’re proud to support contractors and industry professionals with exceptional service, deep product knowledge, and reliable inventory.
About the Role
Our Counter Salespeople are key to both customer service and daily operations. This is not just a point-of-sale position — it involves learning our product lines, understanding customer needs, and working closely with our internal team to ensure smooth order fulfillment.
We offer hands-on training, so while industry experience is helpful, it’s not required — just a willingness to learn and a strong work ethic.
Key Responsibilities
- Assist customers at the counter by answering questions, entering orders, and offering product guidance
- Pick and stage customer orders
- Receive and stock incoming materials
- Support warehouse operations and inventory accuracy
- Maintain a clean, safe, and organized work environment — this includes sweeping, taking out trash, snow shoveling when needed, and cleaning restrooms
- Collaborate with the team to ensure excellent service and operational efficiency
Qualifications
- Prior experience in counter sales, plumbing, HVAC, construction, or wholesale distribution is a plus—but not required
- Strong communication and customer service skills
- Willingness to learn and retain product knowledge
- Attention to detail and accuracy in order processing
- Dependable, self-motivated, and team-oriented
What We Offer
Irr Supply Centers, Inc. provides a competitive compensation package and a comprehensive benefits program, including:
- Health insurance
- Dental insurance
- Vision Benefits
- 401(k) with company match
- Paid time off and holidays
- Opportunities for training and career growth
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Expected hours: 40 – 44 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Auburn, NY 13021 (Required)
Work Location: In person
Salary : $18 - $19