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Treatment Technician/ Support Staff

Ironwood Recovery
Carlsbad, CA Full Time
POSTED ON 6/17/2026 CLOSED ON 6/19/2026

What are the responsibilities and job description for the Treatment Technician/ Support Staff position at Ironwood Recovery?

JOB PURPOSE: The Treatment Technician position is responsible for direct client care and reports back to the Program Director any relevant information.

Job Duties and Responsibilities

  • Follow San Diego Wellness Center policies, procedures, and protocols.
  • Types and performs data entry as needed for communication purposes.
  • Organizes and upload documents to client files. (if applicable)
  • Conforms to all necessary quality assurance standards.
  • Greets scheduled visitors and coordinates to appropriate area or person.
  • Follows up with facility rules and expectations, helps clients comply with contracts.
  • Organizes San Diego Wellness Center’s cleaning supplies and materials.
  • Makes copies of printed materials.
  • Observe and Report to clinical and medical team– client behaviors and mental health status, emergency medical/behavioral emergencies, need for referral, physical health, client needs, vitals, rounds, medications, COWS/CIWAS scores, drug screen results, and client complaints
  • Performs all necessary documentation regarding clients (ie: rounds q 30m, vitals)
  • Communicates effectively with Program Director and Medical Director about client care, status, and program needs
  • Performs medication observation of self-administration and documents accurately
  • Completes and documents vital signs and COWS/CIWA’s to monitor detoxification
  • Drug tests clients effectively according to San Diego Wellness Center Waived Testing procedures.
  • Performs Intakes and Intake assessments
  • Completes face to face checks on all clients per company policy and documents accordingly

Expectations

  • DEPENDABILITY - Employee can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done.
  • ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees.
  • JOB SKILLS AND KNOWLEDGE - Employee completes all chart related documents and correspondence for assigned clients in a timely manner.
  • QUANTITY AND QUALITY OF WORK – Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently.
  • ATTITUDE – Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
  • CONFIDENTIALITY - Know and follows confidentiality law and procedures at all times.
  • COMMUNICATION SKILLS-Is effective in written and oral expression. Demonstrates proper telephone etiquette and able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
  • CONDUCT – Conducts one’s self in a manner consistent with the agency’s code of ethics and code of conduct. Shows professionalism in office setting.
  • FLEXIBILITY / HANDLING EMERGENCIES – Responds well to changing situations or routines. Handles crisis situation calmly and professionally.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Understanding of Addiction
  • Treatment Knowledge
  • Application to Practice
  • Professional Readiness/Scope of Practice
  • Waived Testing
  • Medication Observation/Vitals and Client Assessments
  • Recognizing intoxication and withdrawal symptoms, ability to intervene appropriately
  • Emergency management and infection control

Minimum Qualifications

Education / Experience

  • Has a high school diploma or GED
  • Licensed, Certified, or Registered Drug and Alcohol Counselor with CCAPP, ACCBC, or CADTP

Certificates and Licenses

  • Has CPR and First Aid certifications
  • RADT, RAC, or SUDRC

Knowledge

  • An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction related problems.
  • A knowledge of regulations concerning alcoholism and drug addiction treatment.
  • Working knowledge of alcoholism and drug addiction and treatment procedures for such illness.

Health Clearance

  • Passes mandatory health and drug screen
  • Has had a tuberculosis (TB) test 60 days prior to hire or at minimum 7 days after employment.
  • Completes and passes annual TB testing.

Work Environment Characteristics

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Noise Level – usually quiet
  • Physical Demands – employee is frequently required to sit; employee must occasionally lift and / or move up to 25 pounds

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Work Location: In person

Salary : $24 - $26

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