What are the responsibilities and job description for the Urology - Medical Front Office position at IRONWOOD PHYSICIANS,P.C.?
Urology Office is looking for a motivated, professional, and friendly individuals to work our Front Office (check-in/out) in our Phoenix (Ahwatukee) and Gilbert offices. This is a full time position working 40 hours per week, Monday - Friday schedule.
Essential Duties and Responsibilities:
- Greet all Patients and Guests
- Check patients out at check-out
- Assist with patient check-in as needed
- Collect co-pays and daily costs, outstanding balances
- Keep records of patients picking up scripts, records, etc.
- Organize patient charts and encounters for next day
- Keep patient lobby neat and organized
- Make reminder calls for appointments
- Support the Check-Out Desk
- Any other duties as assigned
Knowledge and Skills:
- Knowledge of medical terminology, phones, computers, and payment collecting skills.
- Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
- Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
- Proficiency in Microsoft Office - Word & Excel.
- Bilingual preferred.
Requirements:
- 1-2 years of medical front office experience.
- Electronic Medical Record experience a plus.
- High School Diploma; additional education preferred.
We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.