What are the responsibilities and job description for the Installation Technician position at IronSite?
Description:Job Summary:The Installation Technician is responsible providing exceptional service to our customers while performing on-site diagnostic, troubleshooting, preventive and corrective maintenance on a variety of gate and door systems.Essential Duties and FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Provides a positive, collaborative, and informative customer service experience to both residential and commercial customers. Diagnoses the nature of the issue triggering the service call. Confirms authorization to perform the repair, scope, and warranty-related issues are resolved before beginning work.Performs all necessary preventative and corrective maintenance. Welds, wires, and programs customer equipment as required by the nature of the service call. Ensures all workplace health and safety requirements are met. Maintains housekeeping and security of customer locations and job sites.Ensures device operates as intended and as desired by the customer. Closes out the call in Service Titan. Documents the scope of work completed and identifies any other malfunctioning customer equipment or opportunities for additional work.Manages truck inventory and partners with support team to order or purchase specialized equipment, missing parts, and other components and tools.Perform other duties as assigned.Other Job Duties:Please note this job description is not designed to over or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.Job Type: Full-timeRequirements:Qualifications: Industry specific field experience of 5 years. Able to fabricate and install all types of high-end gates. Experienced in installing all types of gates, motors and access controls. Strong communication skills, both oral and written. Available for on-call rotation to handle after-hour service requests. Clean driving and background records.
Salary : $22 - $28