What are the responsibilities and job description for the Senior Manager Regional Benefits EMEA position at ironmountain?
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Opportunity: Senior Manager, Benefits (Regional Lead) Location: EMEA Work Model: Full-Time Remote Summary: Iron Mountain is seeking a strategic and experienced Senior Manager, Benefits (Regional Lead) to join our Global Total Rewards team. In this role, you will be responsible for driving regional benefits strategy, leading a high-performing team, and ensuring the financial sustainability and compliance of all benefit programs across Europe, the Middle East, and Africa (EMEA). You will join a dynamic and collaborative Total Rewards team dedicated to fostering an inclusive and competitive employee experience that supports our "Mountaineers" across the globe. What You’ll Do In this role, you will: Drive Regional Strategy: Act as a transformative leader driving benefits design and delivery across your region. Lead & Mentor: Represent and lead an effective regional benefits team, providing mentorship and guidance to help team members reach their full potential while fostering a culture of continuous learning. Ensure Design & Accountability: Hold overall accountability for the design and delivery of compliant, financially sustainable benefits, including paid and unpaid time-off programs. Collaborate Globally & Locally: Report to the Sr. Director of International Benefits. Represent the regional benefits team and partner with key local HR, procurement, finance, and business leaders. Align with Corporate Frameworks: Ensure team members understand core design principles and their alignment with the broader business strategy and global framework. Manage Renewals & Financials: Lead annual plan renewals, including plan design, cost-sharing strategies, funding recommendations, and overall budget management in partnership with leadership. Leverage Data Analytics: Use data to understand cost drivers, mitigate risks, and identify opportunities to optimize financial cost management. Maintain Compliance & Governance: Ensure strict compliance, strong financial controls, and accurate plan documentation, filings, audits, and required notices across all country-specific and local regulations. Drive Operational Excellence: Set the framework for delivering a "frictionless" employee experience, ensuring timely issue resolution and robust controls around eligibility, billing, and data feeds. Support HR M&A & Benchmarking: Establish controls and governance to act as an active partner on all M&A activities. Benchmark all benefits and wellness areas to evaluate and evolve our competitiveness within the changing total rewards landscape. Manage Strategic Vendors: Partner with global brokers to establish strong governance. Manage vendors effectively against key performance indicators (KPIs) to deliver clear, engaging employee education and decision support. Deliver Clear Communications: Communicate effectively with local stakeholders, HR partners, leadership, and Mountaineers to market benefit programs and convey plan changes clearly. Standardize Operations: Enforce accurate documentation, process flows, standard operating procedures (SOPs), and program reporting for audits and leadership updates. What You Will Bring The ideal candidate will have: Experience: progressive experience in benefits strategy and administration. Leadership: Proven people management and team development skills. Language Skills: Full professional proficiency (written and oral) in English. Technical Savvy: Experience leveraging benefits technology platforms and people analytics to drive insights, improve decision-making, and elevate the employee experience. Change Management: A change-management mindset with the relationship-building and influencing skills necessary to drive regional benefits transformation. Financial Acumen: Deep understanding of the financial metrics and drivers that impact program costs. Execution Focus: An outcome-oriented operational approach with the ability to act decisively and deliver results. Communication Skills: Strong capability to develop and execute clear, concise strategic benefits communications that make it easy for Mountaineers to understand and utilize their benefits. What We Offer Work-Life Balance: Flexible work options to support a healthy work–life balance. Health & Wellness: Comprehensive health, wellness, and retirement plans. Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to shape the future of benefits at Iron Mountain? Click "Apply" to start your journey with us today! #LI-REMOTE Category: Human Resources Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.