Inbound Sales Coordinator

Position OverviewThe Inbound Sales Coordinator is responsible for managing all inbound warm leads from initial contact through closed job and post-project follow-up.This is a critical role in our company. You will be the first point of contact for many customers and the central hub between sales, production, and operations. Your primary objective is to maintain a clean, organized, and conversion-focused pipeline inside HubSpot and DripJobs while ensuring no opportunity slips through the cracks.If you enjoy organization, communication, and building systems that run efficiently — this role is for you.Key ResponsibilitiesAnswer and manage all inbound phone calls and form submissionsEnter, organize, and track all new leads in HubSpot and DripJobsMaintain a clean and accurate sales pipeline from first contact to closed dealCoordinate scheduling between the Sales Representative and Production ManagerEnsure timely follow-up on estimates and proposalsTrack deal stages and update CRM notes consistentlyAssist in closing sales through structured follow-up and communicationSecure Google Reviews after project completionCreate and organize each customer’s ecosystem in Google Drive with a structured folder hierarchy that stores the estimate, job photos, estimate photos, and all related documentsMonitor lead response times and help optimize workflow efficiencyMaintain professional communication standards at all timesPreferred Qualifications2 years experience in a sales support, inside sales, or CRM coordination roleExperience using HubSpot (preferred)Experience using DripJobs or similar contractor CRM (preferred)Strong phone communication skillsHigh level of organizational abilityComfortable managing multiple tasks simultaneouslyDetail-oriented and process-drivenProficient with Google Drive, Docs, and folder structuringAbility to work independently and take ownership of resultsIdeal Traits & CharacteristicsHighly organized and structuredProcess-oriented and systems-drivenStrong sense of urgencyClear communicatorCalm under pressureTakes initiative rather than waiting for directionEnjoys cleaning up messy pipelines and creating orderNaturally follows up without being remindedCustomer-first mindsetAccountable and results-drivenConfident on the phoneComfortable guiding prospects toward next stepsPersuasive without being pushyMotivated by performance and revenue growthWhat Success Looks Like in This RoleZero missed inbound callsClean, clearly documented CRM recordsOrganized pipeline with accurate deal stagesSeamless scheduling coordinationIncreased close rate through consistent follow-upHigh review capture rate post-installationOrganized and consistent Google Drive documentation for every projectCompany DescriptionIronDrive Garage Floors is a family-owned and fast-growing company specializing in high-performance garage floor coatings for both residential and commercial properties throughout North and South Carolina. We transform ordinary concrete into durable, slip-resistant, and visually striking surfaces built to withstand heavy traffic, moisture, and daily wear.From residential garages and workshops to commercial facilities and industrial spaces, our team delivers organized, efficient installations using premium coating systems designed for long-term performance. We pride ourselves on professionalism, attention to detail, and a streamlined process that ensures every project is completed on time and to the highest standard.At IronDrive, we’re not just coating floors — we’re helping homeowners and businesses protect their investment while elevating the look and functionality of their space.

Salary : $40,000