What are the responsibilities and job description for the Inside Sales Representative position at Ironclad Company?
Inside Sales RepresentativeLocation: 18040 Des Moines Memorial Dr S, Suite 104, SeaTac, WA 98148 Ironclad is seeking a motivated and tech-savvy Inside Sales Representative to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys both hands-on and desk-based work, and is energized by building strong customer relationships. You will play a key part in supporting our sales operations, helping customers understand product options, and ensuring every interaction reflects Ironclad’s commitment to quality and service.The Inside Sales Representative will work 100% on-site in the SeaTac office, requiring both desk work and hands-on warehouse/customer support. Key Responsibilities of the Inside Sales Representative:Engage with customers via phone, email, and digital platforms to provide product information, generate quotes, and support the sales cycleUtilize various software tools, CRM systems, and communication platforms with confidence and efficiencyWork with SKU-driven product catalogs to help customers identify the right solutions for their needsCollaborate with warehouse and operations teams to manage order flow, product availability, and customer delivery expectationsPerform a combination of desk-based administrative work and occasional physical tasks such as product handling, sample preparation, or inventory checksMaintain a high level of product knowledge and stay informed about new features, specifications, and applicationsConsistently pursue sales goals, follow up on leads, and contribute to team revenue targetsWhat the Successful Inside Sales Representative will have:Strong technology and communication skills; comfortable navigating digital tools and multitasking across platformsExperience or interest in industries that rely on SKU-based products (e.g., industrial, hardware, manufacturing, or distribution)Ability to balance office work with occasional hands-on tasks in a warehouse or product environmentCustomer-focused mindset with a natural drive to close sales and support revenue growthSelf-motivated, organized, and eager to learn Ironclad’s product lines and processesCompensation:$81,000.00 - $90,000.00 per year, DOEBenefits:6 paid holidays per yearUnlimited PTO after 6 months of employment (by manager approval & performance)Company uniform, cell phone & laptopParticipation in team bonus program once implemented in 2026 Ironclad has partnered with All Things HR, an external HR Consulting Company, to assist with their recruitment process. If you would like to be a part of this dynamic company, apply today!
Salary : $81,000 - $90,000