What are the responsibilities and job description for the Cyber Enrollment Advisor (12-8pm EST) position at IronCircle?
The Cyber Enrollment Advisor is responsible for identifying and assisting prospective students in their educational journey, guiding them from inquiry through enrollment and into class start. This role requires an understanding of IronCircle’s educational service model, strong communication skills, and the ability to build relationships with students to foster success and retention. This position would work with students located in the Mountain and Pacific time zone and require a 12-8pm EST work day.
About Us
With over 17 years of experience, IronCircle is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.
In 2018, IronCircle entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.
With over 50,000 cybersecurity alumni worldwide, IronCircle is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.
Responsibilities
If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for a passionate, high-performer that pushes boundaries in pursuit of something bigger.
You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.
At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)
Equal Employer Opportunity (EEO) Statement
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
About Us
With over 17 years of experience, IronCircle is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.
In 2018, IronCircle entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.
With over 50,000 cybersecurity alumni worldwide, IronCircle is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.
Responsibilities
- Develop a thorough understanding of IronCircle’s educational programs to accurately communicate with and assess potential students.
- Provide educational, professional, and personal support to students from initial inquiry through enrollment and class start.
- Conduct thoughtful and comprehensive phone and virtual meetings to evaluate students' fit and appropriateness for programs.
- Guide students through securing funding for their education.
- Serve as the primary point of contact for enrolled students, assisting with administrative and non-instructional matters.
- Monitor student readiness and conduct various operations to ensure a seamless start to any program.
- Perform outbound calls to maintain consistent communication with prospective and enrolled students.
- Meet and exceed key performance indicators (KPIs) related to enrollment and student success.
- Assist in building brand awareness and promoting IronCircle programs through digital marketing and outreach.
- A Bachelor’s degree or a related discipline is required. An equivalent combination of education and experience may be considered.
- 2 years of experience in an admissions, sales, or call center environment (preferred).
- Experience cultivating relationships via phone and other communication modalities to educate, evaluate, and motivate students.
- A strong background in student engagement, recruitment, or digital marketing is a plus.
- Exceptional phone presence and the ability to build strong and impactful relationships telephonically
- Willing to meet the challenge of working in a fast-growing organization
- Can effectively manage a variety of complex initiatives.
- Ability to multitask and prioritize competing deadlines and projects
- Highly motivated and determined to reach target-driven goals
- Excellent command of the English language, in both written and verbal communications
- Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm, and meticulousness are highly preferred
- Passion is our driver.
- Excellence is how we deliver.
- People are our focus - learners and employees.
- Change creates opportunity - we embrace change.
- Learning never stops and neither do we.
- Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off
If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for a passionate, high-performer that pushes boundaries in pursuit of something bigger.
You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.
At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)
Equal Employer Opportunity (EEO) Statement
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
