VITA Site Coordinator

IRONBOUND COMMUNITY CORPORATION
Job Description Form
Program Name: Financial Opportunity Center

VITA Tax Program

Job Location: 317 Elm Street

Newark, NJ 07105

Job Title: VITA Site Coordinator

Reports to:

Title:

Director of Programs

Hours:

FLSA Status

• Exempt

• Nonexempt

Type of position:

Full-time Consultant/Contractor

Part-time Intern

Other comments:

Seasonal Position. The position ends after tax season has concluded.

JOB DUTIES

The Ironbound Community Corporation (ICC) is a 50 -year nonprofit organization whose mission is to engage and empower individuals, families, and groups to realize their aspirations and work together to create a just, vibrant, and sustainable community. ICC strives to address the needs of our diverse, multi-lingual, multi-cultural community. Today, ICC serves more than 1,000 children and families each day through various programs and services. ICC also strengthens communities through advocacy, neighborhood organizing, and community development initiatives.

Ironbound Community Corporation (ICC) is seeking a dedicated seasonal Site Coordinator for its VITA tax program site. The Volunteer Income Tax Assistance (VITA) program is an IRS-sponsored initiative that provides no-cost tax preparation for households earning $54,000 or less. Each year, ICC trains and certifies volunteers through the IRS Link & Learn Certification process to ensure our community receives accurate and confidential tax preparation services.

ROLES AND RESPONSIBILITIES

• Performs all responsibilities that will ensure the safe and efficient operation of the VITA sites, including maintaining the privacy and confidentiality of taxpayer information
• Coordinates with the Director of Programs on all aspects of site management, IRS and program requirements, and e-file administration
• Assists with outreach to residents, students, and workers, increasing awareness about the program
• Manages VITA site operations during the tax season and ensures the site is open as scheduled and adequately staffed to meet the demand of appointments
• Ensures that all volunteers working at the site have completed the required certification, and recognizes and appreciates volunteers
• Ensures that all volunteers working at the site have the proper tools and information to file tax returns accurately
• E-Filing/Transmission and Quality Review:
• Acts as the e-file administrator
• Reviews tax returns to be e-filed to ensure quality and completeness
• E-files return within 48 hours of preparation
• Maintains files for accepted returns and paper returns 　
• Reviews, rejects, and informs tax filers within 24 hours. Take necessary action to fix the problem and resubmit the tax return
• Attends relevant IRS and Ironbound Community Corporation meetings as directed by the Director of Programs
• Assists at Ironbound Community Corporation's free tax preparation events
• Completes additional related tasks when requested
• Represents the work of Ironbound Community Corporation professionally and responsibly
• Other duties as assigned

JOB SPECIFICATIONS OR QUALIFICATIONS, SPECIAL WORKING CONDITIONS

• Prior VITA experience required – familiar with TaxSlayer Software
• Associate or Bachelor's degree in accounting, tax, or related field preferred
• Required to pass the online IRS certifications in Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and Site Coordinator Training
• Strong Customer Service and Problem-Solving Skills
• Must be available to work flexible hours, evenings, and Saturdays
• Ability to manage and coordinate an all-volunteer staff
• Ability to work independently in a fast-paced setting
• Ability to work under pressure
• Strong analytical skills
• Ability to work with Microsoft Excel

Core Values

ICC is animated by core values, including mutual respect, empathy, fairness and transparency, commitment to excellence, and accountability.

Mutual Respect: We accept the importance of each person’s rights, customs, and wishes. We are courteous and supportive in our interactions with clients and colleagues.

Empathy: We strive to understand what others are experiencing and feeling by trying to see things from their perspectives. We are willing to give our time and energy to the community and are constantly searching for ways to improve the lives of those we serve.

Fairness and Transparency: We are committed to authentic, two-way communication, willing to listen without judgment and, with respect, express our point of view. We cherish diversity and inclusiveness, embracing the community with its input and feedback.

Commitment to Excellence: We provide the highest quality service possible, earning trust and exceeding expectations. We continuously learn from experience. We approach challenges with creativity and flexibility.

Accountability: We are responsible for the quality and outcomes of the programs we provide, for explaining why deviations from reasonable expectations may have occurred, and for responding responsibly at all times, especially when errors in behavior or judgment have happened.

ICC is an Equal Opportunity Employer committed to further building and maintaining a staff that reflects our community's full range and diversity. Not only do we embrace and celebrate the diversity of our community members, but we also strive for the same in our employees. ICC is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are looking for a diverse applicant pool. We strongly encourage women of color, persons with disabilities, immigrants, members of the LGBTQ community, and people from low-income and working-class backgrounds to apply.

If interested, please send a resume and cover letter to ICCHiring@ironboundcc.org with the subject line “Housing Navigator”

Job Types: Part-time, Temporary

Pay: $20.00 - $22.00 per hour

Work Location: In person

Salary : $20 - $22